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Windows 7: PC Freeze or BSoD

29 Apr 2012   #1

Windows 7 Home Premium 64bit
 
 
PC Freeze or BSoD

I've been having many BSOD's literally at random, and I can't figure out what's wrong.

Basic Specs:

-x64 bit
-Original Os (Win 7 Home Premium)
-OEM
-Less than 6 Months Old
-Custom Built

Hardware:

-GA-Z68X-UD3H-B3 rev.1.3 Motherboard
-i5-2500k CPU
-Thermaltek Frio CPU Fan
-16GB of Corsair Vengeance LP RAM
-Corsair 650TX V2 PSU
-Corsair Force Series GT 120GB SSd Hard Drive (Operating System)
-Western Digital 1TB HDD
-EVGA Nvidia GTX 560 Ti Graphics Card
-D-Link Xtreme N Wireless Card

The crash report and system health report are attached, as it said I should do.

More Info:

The BSoDs are at random, usually when I first start up or shortly thereafter. The PC freezing has occured when I am running Games.

I used to use 2Gx2 G.Skill Ripjaws for Ram, but increased it to the above spec in hopes that it would fix the freezing issue. The PC didn't have BSoD issues until I changed to the 4Gx4 Ram listed above. I'm not certain if the two issues are even related.

My System SpecsSystem Spec
.

01 May 2012   #2

Windows 7 Home Premium 64 Bit
 
 

Please remove RivaTuner/MSI Afterburner; it can cause issues with Windows 7 and your hardware.


Your crashes are all fairly different and point to either memory problems, windows data corruption, or an underlying driver conflict.
  • If you are overclocking any hardware, please stop.

  • Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of SFC /SCANNOW Command - System File Checker to provide us with the sfcdetails.txt file if errors occur.

  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

    For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working.
    Once these steps have been followed, it is safe to remove and replace components within your computer.

  • An underlying driver may be incompatible\conflicting with your system. Run Driver Verifier to find any issues. To run Driver Verifier, do the following:
    a. Backup your system and user files
    b. Create a system restore point
    c. If you do not have a Windows 7 DVD, Create a system repair disc
    d. In Windows 7:
    • Click the Start Menu
    • Type verifier in Search programs and files (do not hit enter)
    • Right click verifier and click Run as administrator
    • Put a tick in Create custom settings (for code developers) and click next
    • Put a tick in Select individual settings from a full list and click next
    • Set up the individual settings as in the image and click next
      Attachment 209755
    • Put a tick in Select driver names from a list
    • Put a tick next to all non-Microsoft drivers.
    • Click Finish.
    • Restart your computer.

    If Windows cannot start in normal mode with driver verifier running, start in safe mode. If it cannot start in safe mode or normal mode, restore the system restore point using System Restore OPTION TWO.

    Thanks to zigzag3143 for contributing to the Verifier steps.
    If you are unable to start Windows with all drivers being verified or if the blue screen crashes fail to create .dmp files, run them in groups of 5 or 10 until you find a group that causes blue screen crashes and stores the blue screen .dmp files.
    The idea with Verifier is to cause the system to crash, so do the things you normally do that cause crashes. After you have a few crashes, upload the crash reports for us to take a look and try to find patterns.

    When you are ready to disable Verifier: Start Menu -> All Programs -> Accessories -> Right click Command Prompt -> Run as administrator -> Type the following command and then Enter:
    verifier /reset
    -> Restart your computer.
My System SpecsSystem Spec
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 PC Freeze or BSoD





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