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Windows 7: Resetting, with NO blue screen, and no error after re-entry

30 Apr 2012   #1
Case i7

Windows 7 Pro x64
 
 
Resetting, with NO blue screen, and no error after re-entry

Hi everyone, this is my first post here.

This issue im having is one i have been battling with for a long time now, the computer will just randomly reset out of nowhere, or more rarely it will lockup and nothing works. Full on frozen, USB items turned off and all.

I get no error message on re-entry to windows, other than the menu with "Start windows normally" and other options on start up. Doesnt matter which you pick.

The computer is bulletproof reliable with Windows XP x64, never ever a glitch. Tested again recently and still perfect.

I can stress test the computer with anything ive thrown at it, including running numerous bench marks all at once, and playing a game at the same time, CPU on 100% for ages, and never misses a beat.

When i do get the reset, its always when something simple is going on, occationally i cant point a finger, but other times there is flash player videos or ads in Internet Explorer running.

The single biggest cause is putting in a Bluray disc, that is an almost certain and near instant in most cases reset. Bluray player is a Pioneer BDC-202.

Arcsoft Total Media Theatre, and any version of PowerDVD will cause it very quickly.

WinDVD 11 doesnt cause it ever so far, but i cant get it to play 3D movies in 3D, even though it plays every thing 2D in stereo 3D if i set it to, and works perfectly ( but then they all do )

I have OCZ INTeL XMP RAM, doesnt matter what you set it to in the BIOS, itll pass any RAM test you can throw at it, and for hours, or even days at a time without a fault.

Ive tried numerous BIOS revisions for the Gigabyte X58 EXTREME mobo, none make any difference. Neither do any settings within the BIOS.

The CPU is an i7 950 at stock speed, with the auto speed adjusting turned off, so it runs at its rated speed at all times. ( why would you ever want it to change... ) Had the same issues with the 920 before it.

The video card is a ZOTAC 9800GT, tried numerous different nVIDIA drivers, and all had and have the same issue.

The power supply is an Antec QUATTRO POWER 880, and it is certainly not the issue, cause if it was, it would also do it with XP and not just 7, and would never hold up to the 100% CPU for the amount of time it does.

The operating system is installed on a pair of OCZ SSDs in RAID0, exactly the same way XP x64 was installed.

Searching around ive never found a thread yet that has a fix to any simular issues.

Im not quite sure where else to go with this, ive tried a hell of alot of stuff, and nothing has made a difference. The fact there is no blue screen makes it alot harder too. ( its set not to automatically restart, but it resets ).

Thanks in advance everyone


My System SpecsSystem Spec
.
30 Apr 2012   #2
writhziden

Windows 7 Home Premium 64 Bit
 
 

Even though you are not getting a blue screen, please follow the http://www.sevenforums.com/crashes-d...tructions.html to provide us with the system and application logs containing any errors that might occur on the system prior to the unexpected shutdown/reset.
My System SpecsSystem Spec
01 May 2012   #3
Case i7

Windows 7 Pro x64
 
 

Roger that, cheers mate ill have a look at that soon and post them up.
My System SpecsSystem Spec
.

01 May 2012   #4
Case i7

Windows 7 Pro x64
 
 

Ok, here it is.

Thanks
My System SpecsSystem Spec
01 May 2012   #5
writhziden

Windows 7 Home Premium 64 Bit
 
 

The only error I saw was hwinterface.sys related. Seems to be an application popup letting you know it is not compatible with your system. Check for any application or service incompatibilities: Troubleshoot Application Conflicts by Performing a Clean Startup
My System SpecsSystem Spec
02 May 2012   #6
Case i7

Windows 7 Pro x64
 
 

A program or item within the computer? Ill run all that other stuff later on, and see what i can see. Thanks for your help
My System SpecsSystem Spec
02 May 2012   #7
writhziden

Windows 7 Home Premium 64 Bit
 
 

You're welcome. And yes, it is possibly some program installed that is causing conflicts. Let us know what you find.
My System SpecsSystem Spec
03 May 2012   #8
Case i7

Windows 7 Pro x64
 
 

I found nothing at all with that, apart from Superfetch being turned off, and i dont remember doing that!!

Cheers
My System SpecsSystem Spec
03 May 2012   #9
Ascendents

Windows 7 Pro SP1 x64
 
 

Hi there i notice you have a ssd boot drive and if this error is a program compatibility issue why not upgrade to windows 7 its faster than previous versions it supports trim for your SSD and most likely it will fix your program error but since your running Windows XP 64 bit unfortunately you would have to do a Fresh install from Windows XP 64 Bit to Windows 7 64 Bit Links on upgrading below hope it helps you out.

How to upgrade to windows 7
Upgrading from Windows XP to Windows 7 - Help & How-to - Microsoft Windows
Can you run windows 7
Windows 7 Upgrade Advisor - Download - Microsoft Windows
My System SpecsSystem Spec
03 May 2012   #10
Case i7

Windows 7 Pro x64
 
 

Upgrade Windows 7 to Windows 7??

Im not using XP x64, i was using it, and it was bullet proof reliable for a few years.

I have Windows 7 Pro x64. Im sure it says that in my system specs. Been using it a long time.
My System SpecsSystem Spec
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 Resetting, with NO blue screen, and no error after re-entry




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