BLUE Screen issue comes back again, previously it was due to modem...


  1. Posts : 8
    Windows 7 Ultimate x64
       #1

    BLUE Screen issue comes back again, previously it was due to modem...


    Please help - how to get rid of the Blue Screen Core Dump Problem . Once before it was due to Modem driver issue. This time I am not able to figure it out. Modem is OFF THE DRIVERS list. Thanks in Advance...

    System Spec
    Windows 7 64 bit
    Original installed OS, OEM.

    Lenovo Laptop W700, around 4 years old. Several times the core dump happened in the last few weeks. I am attaching the prescribed ZIP file. and the problem signature (see below).

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1033

    Additional information about the problem:
    BCCode: d1
    BCP1: 0000000000000010
    BCP2: 0000000000000002
    BCP3: 0000000000000000
    BCP4: FFFFF88005BED740
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\043012-33399-01.dmp
    C:\Users\jiban\AppData\Local\Temp\WER-29206787-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt
      My Computer


  2. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #2

    I would recommend removing ad-aware if you are running Microsoft Security Essentials. Both accomplish similar tasks and can conflict when accessing system files and result in crashes.

    The crash you report indicates a driver issue. Your latest .dmp files were from August of 2011, so there is little help we can provide. Please make sure your .dmp files are configured properly for minidumps: Dump Files - Configure Windows to Create on BSOD OPTION TWO 2. or OPTION ONE 6.

    Disable your pagefile on D: with the following steps: Start Menu -> Right Click Computer -> Properties -> Advanced system settings -> Under Performance, click Settings... -> Advanced tab -> Under Virtual memory, click Change... -> Put a check for Automatically manage paging file size for all drives.
      My Computer


  3. Posts : 8
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Thanks, I incorporated all these changes. In case another crash happens, I will collect the new dump file and let you know.

    Thanks again.
      My Computer


  4. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #4

    No problem. See how the system runs for as long as it normally takes to get a crash (or better, twice as long), and post back how it is responding. Best of luck!
      My Computer


  5. Posts : 8
    Windows 7 Ultimate x64
    Thread Starter
       #5

    Crashed again.


    The system again crashed after running for 2 days. I am attaching the requires ZIP file.

    System Spec
    Windows 7 64 bit
    Original installed OS, OEM.

    Lenovo Laptop W700, around 4 years old.




    Thanks in advance
    Jiban
      My Computer


  6. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #6

    Caused by your Novell Xtier device/software. Install the latest or remove the software if you are not using it.
      My Computer


  7. Posts : 8
    Windows 7 Ultimate x64
    Thread Starter
       #7

    Thank you.

    I seem to avoid the rule of "Clean up" - past things cause so much trouble.

    Thanks again.
      My Computer


  8. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #8

    You're welcome. Keep us updated and let us know if you need any help. Otherwise, post back in a few days how the system is responding. :)
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 09:34.
Find Us