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Windows 7: BSOD - BC Code 116 (VideoCard driver issue ?)


01 May 2012   #1

win 7 Enterprise 32 bit
 
 
BSOD - BC Code 116 (VideoCard driver issue ?)

I'm: getting blue screen with error code: BC Code 116

Blue Screen started after windows updated my videocard (nVidia GeForce 7300 GT) driver and trying to play any movie. I checked the manufacturers site for update, which I found. I updated with the new driver but still gettin Blue Screen and restart of the computer.

I have a clean windows install (Win 7 x86).
I tried all the advices I could found.
- Deleting the driver and reinstalling it - didn't help
- Run memory and disk check - didn't help
- Cleaned the house and funs, cpu and gpu runs on normal temperature

It really getting me crazy - Please help. I attached the dump files and the Health Report. Bellow the error messeges I got and the nVidia system information (from nVidia Control Panel)

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1038

Additional information about the problem:
BCCode: 116
BCP1: 853FE510
BCP2: 92560ACE
BCP3: 00000000
BCP4: 00000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\050112-23937-01.dmp
C:\Users\En\AppData\Local\Temp\WER-185734-0.sysdata.xml



NVIDIA System Information report created on: 05/01/2012 11:10:36
System name: EN-PC

[Display]
Operating System: Windows 7 Enterprise, 32-bit (Service Pack 1)
DirectX version: 11.0
GPU processor: GeForce 7600 GS
Driver version: 296.10
DirectX support: 9.0c
Core clock: 500 MHz
Memory clock: 700 MHz (1400 MHz data rate)
Memory interface: 128-bit
Total available graphics memory: 368 MB
Dedicated video memory: 128 MB GDDR3
System video memory: 0 MB
Shared system memory: 240 MB
Video BIOS version: 5.73.22.15.01
IRQ: 16
Bus: AGP 0X

[Components]

easyDaemonAPIU.DLL 1.7.11.0 NVIDIA Update Components
WLMerger.exe 1.7.11.0 NVIDIA Update Components
daemonu.exe 1.7.11.0 NVIDIA Update Components
ComUpdatus.exe 1.7.11.0 NVIDIA Update Components
NvUpdtr.dll 1.7.11.0 NVIDIA Update Components
NvUpdt.dll 1.7.11.0 NVIDIA Update Components
nvui.dll 7.17.12.9610 NVIDIA User Experience Driver Component
nvxdsync.exe 8.17.12.9610 NVIDIA User Experience Driver Component
nvxdplcy.dll 8.17.12.9610 NVIDIA User Experience Driver Component
nvxdbat.dll 8.17.12.9610 NVIDIA User Experience Driver Component
nvxdapix.dll 8.17.12.9610 NVIDIA User Experience Driver Component
NVCPL.DLL 8.17.12.9610 NVIDIA User Experience Driver Component
nvCplUIR.dll 4.3.790.0 NVIDIA Control Panel
nvCplUI.exe 4.3.790.0 NVIDIA Control Panel
nvWSSR.dll 6.14.12.9610 NVIDIA Workstation Server
nvWSS.dll 6.14.12.9610 NVIDIA Workstation Server
nvViTvSR.dll 6.14.12.9610 NVIDIA Video Server
nvViTvS.dll 6.14.12.9610 NVIDIA Video Server
nvDispSR.dll 6.14.12.9610 NVIDIA Display Server
NVMCTRAY.DLL 8.17.12.9610 NVIDIA Media Center Library
nvDispS.dll 6.14.12.9610 NVIDIA Display Server
NVCUDA.DLL 8.17.12.9610 NVIDIA CUDA 4.1.1 driver
nvGameSR.dll 6.14.12.9610 NVIDIA 3D Settings Server
nvGameS.dll 6.14.12.9610 NVIDIA 3D Settings Server


My System SpecsSystem Spec
.

01 May 2012   #2

Win 8 Release candidate 8400
 
 

Quote:
"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps
STOP 0x116: VIDEO_TDR_ERROR troubleshooting
My System SpecsSystem Spec
02 May 2012   #3

win 7 Enterprise 32 bit
 
 

"If playing with video driver versions hasn't helped, make sure the box is not overheating.
Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU."

AS I wrote in my original post:
I have a clean windows install (Win 7 x86).
I tried all the advices I could found.
- Deleting the driver and reinstalling it - didn't help
- Run memory and disk check - didn't help
- Cleaned the house and funs, cpu and gpu runs on normal temperature

I use SIW to monitor the tepms. Both CPU and GPU runs at a normal temp: (between 42-55 C or 107-130 F)

Please advise what else I can do!
My System SpecsSystem Spec
.


02 May 2012   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by hird61 View Post
"If playing with video driver versions hasn't helped, make sure the box is not overheating.
Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU."

AS I wrote in my original post:
I have a clean windows install (Win 7 x86).
I tried all the advices I could found.
- Deleting the driver and reinstalling it - didn't help
- Run memory and disk check - didn't help
- Cleaned the house and funs, cpu and gpu runs on normal temperature

I use SIW to monitor the tepms. Both CPU and GPU runs at a normal temp: (between 42-55 C or 107-130 F)

Please advise what else I can do!


Did you run all the tests suggested in the link? DO you do everything suggested there?
My System SpecsSystem Spec
Reply

 BSOD - BC Code 116 (VideoCard driver issue ?)




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