BSOD; Crash Address: ntoskrnl.exe+71f00


  1. Posts : 82
    Windows 7 64-bit
       #1

    BSOD; Crash Address: ntoskrnl.exe+71f00


    Totally fed up with my PC now, been living with blue screens for over a year! Up until today they have pretty much only occurred after several minutes of having booted from an unplugged state, i.e. disconnected from the mains, However today I've rebuilt my system on a Crucial 128GB M4 and have had 3 in fairly quick succession. I don't believe for a moment that the M4 is responsible, as it is the same error code I got before I had it. I was using VMT to check the vid memory when the second occurred and the third happened shortly after closing VMT; is it possibly a bad vid card? At the same time though I can play metro 2033 for ages and it be ok, also burntest runs without issue?

    Please help!!

    Update: dump files included
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2



    We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

    If you are overclocking STOP



    You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

    The procedure:
    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
    *If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

    To ensure minidumps are enabled:
    * Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    * Under the Advanced tab, click on the Startup and Recovery Settings... button.
    * Ensure that Automatically restart is unchecked.
    * Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    * Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    * OK your way out.
    * Reboot if changes have been made.
      My Computer


 

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