Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Very frequent hanging and BSOD

01 May 2012   #1
Nyanja

Windows 7 Ultimate x64 SP1
 
 
Very frequent hanging and BSOD

Hi guys.

My problem started happening since I played the Guild Wars 2 beta (27 of april). When I was in the game, about every hour, my computer would freeze for 10-15 seconds then focus back to my desktop and display memory adress access error on running for (almost) every running application and a message from Window Media Player saying "The library database is corrupted [...]". Then, I was able to get back into the game (it wasn't closed, just minimized) but some time later, the screen would display a lot of lines in the middle of the screen and the sound would loop very loudly then BSOD. The system would reset automatically but before booting, I have this message "Reboot and select proper boot device or insert boot media in selected boot device and press a key." Then, I manually power my computer down and open it back and it boots.

Also, sometimes, the problem wouldn't occur for 2 or 3 hours but as soon as I ALT+TAB out to window, explorer would stop responding and hang and my computer would crash.

I thought the problem was related to high demanding graphical application or heat (note I checked heat and it's not a problem at all) but my computer just keeps crashing every hour or so even if I'm not in a game. I could be watching a video, browsing the internet, working on Adobe Flash, it crashes. It even crashes when it's iddle and I'm away from the computer. In fact, I always wake up to this "Reboot and select proper boot device or insert boot media in selected boot device and press a key." screen.

System Info:
OS: Windows 7 64-bit Ultimate Full Retail
CPU: Intel Core i5 2500K @ 3.30GHz
RAM: 8.00 GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
MOBO: ASRock P67 Extreme4 Gen3 (CPUSocket)
Graphic: AMD Radeon HD 6900 Series (MSI)
Hard Drives:
125GB M4-CT128M4SSD2 (SATA-SSD) (OS)
977GB Western Digital WDC WD1001FALS-00E8B0 (SATA) (Data)

The system is 6 months old. I built it myself and installed the OS at that moment.

What I've done so far:
-Ran 4 instances of memtest86 with 1500MB each. Couldn't complete it since I had a crash but it didn't find any error and was at 90ish%.
-Reseated my RAM and graph card
-Uninstalled/reinstalled graphic drivers

Event viewer log critical error:
Code:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" /> 
  <EventID>41</EventID> 
  <Version>2</Version> 
  <Level>1</Level> 
  <Task>63</Task> 
  <Opcode>0</Opcode> 
  <Keywords>0x8000000000000002</Keywords> 
  <TimeCreated SystemTime="2012-05-01T23:45:17.450003500Z" /> 
  <EventRecordID>69604</EventRecordID> 
  <Correlation /> 
  <Execution ProcessID="4" ThreadID="8" /> 
  <Channel>System</Channel> 
  <Computer>Alex-PC</Computer> 
  <Security UserID="S-1-5-18" /> 
  </System>
- <EventData>
  <Data Name="BugcheckCode">0</Data> 
  <Data Name="BugcheckParameter1">0x0</Data> 
  <Data Name="BugcheckParameter2">0x0</Data> 
  <Data Name="BugcheckParameter3">0x0</Data> 
  <Data Name="BugcheckParameter4">0x0</Data> 
  <Data Name="SleepInProgress">false</Data> 
  <Data Name="PowerButtonTimestamp">0</Data> 
  </EventData>
  </Event>
The dump file and system health html file are attached to the thread.

Any help will be greatly appreciated.
Thanks!


My System SpecsSystem Spec
.
01 May 2012   #2
jcgriff2

Windows 7 - Vista
 
 

Quote   Quote: Originally Posted by Nyanja View Post
In fact, I always wake up to this "Reboot and select proper boot device or insert boot media in selected boot device and press a key." screen.
That is an indication of a hard drive issue -
Code:
Hard Drives:
125GB M4-CT128M4SSD2 (SATA-SSD) (OS)
Check SSD manufacturer's site for a firmware upgrade.

If no firmware upgrade available, install Windows 7 onto SATA HDD - see if the system is stable.

Quote   Quote: Originally Posted by Nyanja View Post
-Ran 4 instances of memtest86 with 1500MB each. Couldn't complete it since I had a crash but it didn't find any error and was at 90ish%.
Run memtest86+ DOS bootable version. Burn ISO to CD; boot w/ CD. Run 1 stick at a time; alternate the slots.

The SSD should be looked at first.

Regards. . .

jcgriff2

`

p.s. There were no BSOD dumps, nor any sign of them in the logs. This further confirms hardware failure.
My System SpecsSystem Spec
02 May 2012   #3
Nyanja

Windows 7 Ultimate x64 SP1
 
 

Quote   Quote: Originally Posted by jcgriff2 View Post
That is an indication of a hard drive issue -
Code:
Hard Drives:
125GB M4-CT128M4SSD2 (SATA-SSD) (OS)
Check SSD manufacturer's site for a firmware upgrade.

If no firmware upgrade available, install Windows 7 onto SATA HDD - see if the system is stable.
Thanks for your quick answer jcgriff2. You were right. In fact there was an issue with Crucial M4 SSDs where after 5000 hours of use, BSOD would occur every hour or so (AnandTech - Crucial to Fix M4 BSOD Issue in Two Weeks).

Updated the firmware this morning and no crash since then.

Thanks!
My System SpecsSystem Spec
.

02 May 2012   #4
jcgriff2

Windows 7 - Vista
 
 

Hi -

You are most welcome.

Thanks for posting back & for the link. Very much appreciated.

Regards. . .

jcgriff2
My System SpecsSystem Spec
Reply

 Very frequent hanging and BSOD




Thread Tools




Similar help and support threads
Thread Forum
unexpected BSOD after hanging my computer
hi there.. i was expect your knowledge to fix my problem in my PC after hanging may desktop,BSOD was appear and it boot up again. and sometimes i was encounter unexpected shutdown. i check the processor and the fan and i clean it. and i put a new heat sink. but didn't fix this problem.. what...
BSOD Help and Support
Frequent BSOD playing SimCity / Frequent applications crashing
Hello, This has all started since installing EA's Origin in order to play SimCity and Battlefield 3, the later crashes with a BSOD Stop 0x0000001 within about 1 minute of starting, SimCity will give me up to an hour before BSOD'ing. It's 50:50 whether it's a BSOD or a 'SimCity has stopped...
BSOD Help and Support
BSOD & system hanging
for the last few weeks the system keeps hanging and crashing. Cleaned it up by removing all unused programs and disabled services. System is virus free. Sometimes it BSODs, sometimes it keeps hanging. Is Windows 7 . . . - x86 (32-bit) or x64 ? ->32bit - the original installed OS on the system?...
BSOD Help and Support
BSOD and OS hanging
Dear all, I have problems with one of my PC in company. System: clean Windows7 Enterprise 64bit RAM: 4gb Below is archive with latest minidumps. Probably BSOD is caused by some hardware problems, but I don't know which hardware is causing the problem so I would like to hear experts...
BSOD Help and Support
BSOD Hanging until reboot
Dear Sevenforums, After powering on the PC from the off state, it will work fine until a game is run (doesnt matter which game). After about 10min, the PC will start hiccuping and flake out to a blue screen unless I do a restart on it before then. Following the restart, the PC works totally...
BSOD Help and Support
Occasional BSOD/Frequent Hanging
Hello, recently I upgraded from Vista to Windows 7. Previously I ran Memtest_86 to discover I had some bad RAM which I replaced. I get the occasional BSOD(2-3 a day), also my system hangs usually about 9 or 10 times a day. My system atm- Acer Aspire x1700 Intel Pentium Duel E2220 @ 2.40 GHz...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:54.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App