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Windows 7: BSOD Randomly during idle time. Error 0x0000001a, 0x0000003b


01 May 2012   #1

Windows 7 64 Bit
 
 
BSOD Randomly during idle time. Error 0x0000001a, 0x0000003b

I recently made my own computer for the first time and at the beginning there were no problems but now I get BSOD's alot now. Any help solving this problem is appreciated.

System Specs:
Windows 7 64 Bit (Retail) Recently re-installed.

Intel i5 2500K
ASUS P8Z68-V
MSI ATI Radeon HD 6950 (TwinFrozer II)
Muskin Stiletto 8GB DDR3 RAM
Seagate 300GB Hard Drive
Hardware about 5 months old.

My System SpecsSystem Spec
.

02 May 2012   #2

Win 8 Release candidate 8400
 
 


These crashes were caused by memory corruption/exception (Cx05) probably a driver.
Please run these two tests to verify your memory and find which driver is causing the problem.


* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

* If you have a Raid update its Driver.




Memtest.
Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5-7 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.


RAM - Test with Memtest86+






Driver Verifier

Quote:
Using Driver Verifier is an iffy proposition.
Most times it'll crash and it'll tell you what the driver is.
But sometimes it'll crash and won't tell you the driver.
Other times it'll crash before you can log in to Windows.
If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise.
Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
NOTE: You can use Low Resource Simulation if you'd like.
From my limited experimentation it makes the BSOD's come faster.
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

If you are using win 8 add these

- Concurrency Stress Test
- DDI compliance checking

Reboot the system and wait for it to crash to the Blue Screen.
Continue to use your system normally, and if you know what causes the crash, do that repeatedly.
The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.
If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.
Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.


If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

Thanks to JCGriff2 & Usasma.

Sysnative Forums

Driver Reference Table


Using Driver Verifier to identify issues with Windows drivers for advanced users

Driver Verifier

Using Driver Verifier (Windows Drivers)
My System SpecsSystem Spec
03 May 2012   #3

Windows 7 64 Bit
 
 
Results

Thanks for the reply! I did Memtest86 and I found 1 bad memory stick during the process. And I am currently doing the driver verifier thing and the computer crashes now so I am going to upload the minidumps now.
My System SpecsSystem Spec
.


03 May 2012   #4

Windows 7 64 Bit
 
 
New Dumps

Here are the new crash dump files (I removed the bad memory from this one)
My System SpecsSystem Spec
04 May 2012   #5

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by aomi View Post
Here are the new crash dump files (I removed the bad memory from this one)

Several issues.


From verifier.

Disk controller problem. Run chkdsk
Disk Check

USBD.SYS
Used by one of the following.(see snip) which ever it is re-install using newest driver available.



Please run the System Update Readiness Tool (SURT) and then update to SP-1


32 Bit

Download: System Update Readiness Tool for Windows 7 (KB947821) [February 2012] - Microsoft Download Center - Download Details

64 Bit

Download: System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [February 2012] - Microsoft Download Center - Download Details


Now update to SP-1


Learn how to install Windows 7 Service Pack 1 (SP1)


Finally remove sptd.sys

Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%.

They use a driver, found in your dmp, called sptd.sys, that is notorious for causing BSODs.

Use this SPTD uninstaller DuplexSecure - Downloads DuplexSecure - FAQ

when you're done you can use this Freeware:

MagicISO Virtual CD/DVD-ROM (MagicDisc) in its place

Using MagicISO to create ISO image files
My System SpecsSystem Spec
Reply

 BSOD Randomly during idle time. Error 0x0000001a, 0x0000003b




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