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Windows 7: event 41 kernel power 0x8000000000000002

02 May 2012   #1
wickwrackscar

windows 7 home premium 64bit
 
 
event 41 kernel power 0x8000000000000002

hello, thanks for taking a look, this issue has been driving me crazy for some time but I have never been able to reliably recreate it until now. I have also searched it to death and its just above my head what to do next without the help of some kind stranger.

I understand that this issue has been discussed to death so I will just give a brief description, seemingly at random my computer will preform a reset, no bsod, no minidump recorded, just black screen. it happened today when I was trying to watch the new dark knight trailer, it happens every time i try to view it. it gets almost all the way through and bam black screen.

In the past I have tried replacing hardware (motherboard, memory) that I knew had win 7 compatibility problems to no avail, I have run memtest, cpu stress tests, gpu stress tests, checked cpu temp, etc. no problems with any of them. I have also made sure the video driver is up to date and uninstalled the previous drivers.

So hopefully someone here will have at least a direction to point me in thanks for your time.


My System SpecsSystem Spec
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02 May 2012   #2
wickwrackscar

windows 7 home premium 64bit
 
 

Nothing?
My System SpecsSystem Spec
02 May 2012   #3
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

It may be that the latest video driver is the problem as very often they haven't been fully tested before being released.

Try rolling back to an earlier driver, which you can do in device manager.
My System SpecsSystem Spec
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02 May 2012   #4
wickwrackscar

windows 7 home premium 64bit
 
 

Quote   Quote: Originally Posted by seavixen32 View Post
It may be that the latest video driver is the problem as very often they haven't been fully tested before being released.

Try rolling back to an earlier driver, which you can do in device manager.
I considered that and actually used the newest stable driver, 296.10. 300 being the newest beta one
My System SpecsSystem Spec
02 May 2012   #5
wickwrackscar

windows 7 home premium 64bit
 
 

Bumpity
My System SpecsSystem Spec
02 May 2012   #6
writhziden

Windows 7 Home Premium 64 Bit
 
 

My System SpecsSystem Spec
02 May 2012   #7
wickwrackscar

windows 7 home premium 64bit
 
 

I believe i have in the past but i could try again
My System SpecsSystem Spec
02 May 2012   #8
writhziden

Windows 7 Home Premium 64 Bit
 
 

Let us know how it goes. Best of luck!
My System SpecsSystem Spec
03 May 2012   #9
wickwrackscar

windows 7 home premium 64bit
 
 

well i gave it a shot and it appears that the nvidia stereoscopic 3d driver service may be causing the problem.

UPDATE n/m that was at least not the only cause because it became worse after i uninstalled the steroscopic drivers,

so i did what the guide said and disabled half of the services, the video was very choppy but it played all the way through, then i did the same with the other half and so on till i isolated the steroscopic service, the video remained choppy until i clicked that one on then it crashed.

i used add/remove programs to remove the 3d driver and control pannel. then enabled all services, video was smooth, but it crashed right away. then i started the process over again and now the video is smooth with every service of but it also crashes with every service off.

next i thought to just try not using firefox, and with services disabled it seems to play fine in internet explorer. could it be that the problem is as simple as firefox? but i could swear that i remember this happening in the past when firefox was not even running. im very frustraited.
My System SpecsSystem Spec
03 May 2012   #10
writhziden

Windows 7 Home Premium 64 Bit
 
 

Re-install or install the latest drivers for your display card. Your current drivers may be corrupt and/or outdated. Use the following method to re-install the drivers.
  1. Download the drivers you want for your display card(s)
  2. Click Start Menu
  3. Click Control Panel
  4. Click Uninstall a program
  5. For NVIDIA:
    • Uninstall the NVIDIA Graphics Driver (this should uninstall all NVIDIA software and drivers)
    • Restart your computer
    • Make sure NVIDIA 3D Vision Driver, NVIDIA 3D Vision Video Player, NVIDIA HD Audio Driver, and NVIDIA PhysX System Software are not still listed under Uninstall a program through Control Panel
    • If any remain of the above, uninstall one at a time
    • If asked to restart after uninstalling any of the above, do so, and continue uninstalling any remaining NVIDIA items until all are removed
  6. Restart your computer after uninstalling drivers for all display cards
  7. Install the driver you selected for the display cards once Windows starts
My System SpecsSystem Spec
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