BSoD with "STOP:0x00000024" error and "Ntfs.sys"

rting

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Basic system description:
Desktop PC about 2 years old with:
Motherboard: Asus P5Q-E
Processor: Intel Core 2 Quad Q6700 @ 2.66GHz
RAM amount: 8GB
Operating System: Windows 7 Professional Service Pack 1 OEM 64 bit
Graphics Cards (I have two installed and software controllable CrossFire): AMD Radeon HD4850 driving 4 monitors. Driver version 8.961.0.0
Hard drive: 1 TB Western Digital WDC WD1001FALS-00J7B1

Crash situation and background:
The system tends to crash with no application running or all applications running. By "applications" I mean -other than standard chart and browsers:
1. Battlefield 3 Limited Edition.
2. Sierra Chart: Sierra Chart - Futures, Stocks, Forex Charting and Trading Software Platform
3. InteractiveBrokers.com
4. Picasa
5. Adoble Lightroom 4

Last week, I installed the latest drivers for most and including the video card drivers after a whole series of BSoD and also UNINSTALLED Battlefield 3 ... I thought I fixed the problem and this computer feels slightly faster, etc. Today, while I was away and while the computer is running item 2 and 3, the computer gave me a BSoD as per attached screen shot.

HELP!!!!!!!!!!!!!!!! :cry::(:cry::(:cry::(
 

My Computer My Computer

At a glance

Win 7 Pro 64 bit
Computer Manufacturer/Model Number
Asus P5Q-e, Asus N73Jq, Lenovo T420s
OS
Win 7 Pro 64 bit
Motherboard
Asus P5Q-e
Hello rting,
You have quite a few different types of crashes there.
Before we investigate the underlying causes it would be wise to do the following.


1. Asacpi.sys

The pre 2009 version of this driver is a known BSOD cause.
Please visit this link: Asus tek computer inc. -support- drivers and download p7p55d le

ASUSTeK Computer Inc. -Support- Drivers and Download P7P55D LE
ASUSTeK Computer Inc. - Motherboards- ASUS P5K-VM

Scroll down to the utilities category, then scroll down to the "atk0110 driver for windowsxp/vista/windows 7 32&64-bit" (it's about the 12th item down).

Download and install it.

Go to c:\windows\system32\drivers to check and make sure that the asacpi.sys file is date stamped from 2009 or 2010 (not before).


2. McAfee is a frequent cause of BSOD's.
I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST!

http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

Microsoft Security Essentials - Free Antivirus for Windows
 

My Computer My Computer

At a glance

Win 7 Ultimate 64-bit. SP1.Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6...8 DDR 3 RAM. 1066MHZATI 1024 MB. DDR3. Radeon HD5650
Computer Manufacturer/Model Number
LAPTOP. HP Pavilion dv7-4010TX .
OS
Win 7 Ultimate 64-bit. SP1.
CPU
Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]
Memory
8 DDR 3 RAM. 1066MHZ
Graphics Card(s)
ATI 1024 MB. DDR3. Radeon HD5650
Monitor(s) Displays
17.3" High Definition Brightview LCD. LED Backlit.
Screen Resolution
1600 x 900.
Hard Drives
640GB
Case
Laptop / notebook.
Mouse
Logitech Anywhere mouse. MX.
Internet Speed
ADSL [ but too slow ]
1. The link is for a different motherboard. I have the Asus P5Q-E. You have two motherboards specified there ... P7P55D LE and P5K VM ... which one works? Or I should just look for the same thing for P5Q-E?

2. I will not buy McAfee again! :mad::mad::mad::mad: What is MCPR.exe? What does it do? Uninstall McAfee?
 

My Computer My Computer

At a glance

Win 7 Pro 64 bit
Computer Manufacturer/Model Number
Asus P5Q-e, Asus N73Jq, Lenovo T420s
OS
Win 7 Pro 64 bit
Motherboard
Asus P5Q-e
Hello rting
Did you try the restore option? or a system repair DVD?
 

My Computer My Computer

At a glance

win7 home premium-64bit-SP1-IE10T6600 2.2Ghz4 GbATI Mobility Radeon HD 4530
Computer type
Laptop
Computer Manufacturer/Model Number
HP pavilion DV6
OS
win7 home premium-64bit-SP1-IE10
CPU
T6600 2.2Ghz
Motherboard
HP Model 3628
Memory
4 Gb
Graphics Card(s)
ATI Mobility Radeon HD 4530
Sound Card
IDT High Definition
Screen Resolution
1366x768 @ 60Hz
Hard Drives
500Gb Western Digital
Antivirus
MSE
Other Info
Malwarebytes Antimalware + Spybot-Search&Destroy
Nope I'm trying to finish work first and did not try any of the above. Will get to this later today.
 

My Computer My Computer

At a glance

Win 7 Pro 64 bit
Computer Manufacturer/Model Number
Asus P5Q-e, Asus N73Jq, Lenovo T420s
OS
Win 7 Pro 64 bit
Motherboard
Asus P5Q-e
Okay, fixed the Asacpi.sys item ...

Not sure if I should uninstall McAfee since I paid for it? :confused::sarc::shock::rolleyes:

So far no BSD as yet but if there is more BSoD, I will uninstall McAfee.
 

My Computer My Computer

At a glance

Win 7 Pro 64 bit
Computer Manufacturer/Model Number
Asus P5Q-e, Asus N73Jq, Lenovo T420s
OS
Win 7 Pro 64 bit
Motherboard
Asus P5Q-e
Okay, fixed the Asacpi.sys item ...

Not sure if I should uninstall McAfee since I paid for it? :confused::sarc::shock::rolleyes:

So far no BSD as yet but if there is more BSoD, I will uninstall McAfee.


Asacpi.sys is a huge problem. If you dont continue to crash you dont need to remove McAfee. If you do, you should. Might be the perfect opportunity to try a different malware that doesnt crash as often
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Okay, fixed the Asacpi.sys item ...

Not sure if I should uninstall McAfee since I paid for it? :confused::sarc::shock::rolleyes:

So far no BSD as yet but if there is more BSoD, I will uninstall McAfee.


Asacpi.sys is a huge problem. If you dont continue to crash you dont need to remove McAfee. If you do, you should. Might be the perfect opportunity to try a different malware that doesnt crash as often


What does Asacpi.sys do?

I also noticed that I "still" have to hit Ctrl-Alt-Del to get out of Windows screen saver and enter the password screen. Is there still a problem with Asacpi.sys?

The Ctrl-Alt-Del to get out of screen saver is an ongoing problem.
 

My Computer My Computer

At a glance

Win 7 Pro 64 bit
Computer Manufacturer/Model Number
Asus P5Q-e, Asus N73Jq, Lenovo T420s
OS
Win 7 Pro 64 bit
Motherboard
Asus P5Q-e
Got BSoD again! What is PFN_LIST_CORRUPT?
 

My Computer My Computer

At a glance

Win 7 Pro 64 bit
Computer Manufacturer/Model Number
Asus P5Q-e, Asus N73Jq, Lenovo T420s
OS
Win 7 Pro 64 bit
Motherboard
Asus P5Q-e
Okay, fixed the Asacpi.sys item ...

Not sure if I should uninstall McAfee since I paid for it? :confused::sarc::shock::rolleyes:

So far no BSD as yet but if there is more BSoD, I will uninstall McAfee.


Asacpi.sys is a huge problem. If you dont continue to crash you dont need to remove McAfee. If you do, you should. Might be the perfect opportunity to try a different malware that doesnt crash as often


What does Asacpi.sys do?

I also noticed that I "still" have to hit Ctrl-Alt-Del to get out of Windows screen saver and enter the password screen. Is there still a problem with Asacpi.sys?

The Ctrl-Alt-Del to get out of screen saver is an ongoing problem.

It might. asacpi.sys is Asus version of the Automatic Configuration Power Interface so it is possible.
 

My Computer My Computer

At a glance

Win 8 Release candidate 8400[email protected]4 gigsNvidia 9600M
Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Thanks for posting back.
Safe surfing!
 

My Computer My Computer

At a glance

Win 7 Ultimate 64-bit. SP1.Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6...8 DDR 3 RAM. 1066MHZATI 1024 MB. DDR3. Radeon HD5650
Computer Manufacturer/Model Number
LAPTOP. HP Pavilion dv7-4010TX .
OS
Win 7 Ultimate 64-bit. SP1.
CPU
Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]
Memory
8 DDR 3 RAM. 1066MHZ
Graphics Card(s)
ATI 1024 MB. DDR3. Radeon HD5650
Monitor(s) Displays
17.3" High Definition Brightview LCD. LED Backlit.
Screen Resolution
1600 x 900.
Hard Drives
640GB
Case
Laptop / notebook.
Mouse
Logitech Anywhere mouse. MX.
Internet Speed
ADSL [ but too slow ]
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