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Windows 7: Multiple BSOD Codes


02 May 2012   #1

Windows 7 Ultimate x64
 
 
Multiple BSOD Codes

I have a feeling that this is all some how hardware related but I cant figure out which piece is causing it. I'm currently running 3 - 2GB Sticks of PC2-6400 which are all sorts of mismatched. I'm running an Radeon 5450HD 1GB Card with a Biostar TA790GX (AM2+) with a 9950 AMD Quad Core. Attached is the minidumps and what I could bring to life out of perfmon (in safe mode it wouldn't let me run the /report command so I just saved all user and system reports) I updated Bios updated the LAN driver after I did this report and Audio driver (realtek). This installation of Windows 7 was installed about 5 days ago and have been having these problems since I switched boards and CPU. (Did the re-install after I installed the new hardware because the original version of Windows 7 I had installed would not boot with the new hardware). I received an error while in safe mode that also intrigued me saying that I needed to update my graphics card or driver to something that was DirectX 3D compatible. Which I found weird. Any help is appreciated guys.

My System SpecsSystem Spec
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03 May 2012   #2

Windows 7 Ultimate x64
 
 

A day has gone by, and no one at all has said anything?
My System SpecsSystem Spec
04 May 2012   #3

Windows 7 Home Premium 64 Bit
 
 

Problematic software:
Code:
Start Menu\Programs\Advanced SystemCare 5	Public:Start Menu\Programs\Advanced SystemCare 5	Public
Many of us on the forums actually do not recommend automated optimization tools for Windows 7. Windows 7 does a much better job of handling its own optimization than its predecessors did. We especially do not recommend registry cleaning as an "optimization" step because automated registry cleaning causes more harm to the registry than it actually repairs.

In the future, if you need help optimizing Windows 7, please post a thread in Performance & Maintenance - Windows 7 Forums or follow the tutorial enclosed in that forum to Optimize Windows 7.


You are correct. The problems do appear to be hardware related, and point to memory. Having mismatched RAM is not the best practice and is a common problem for blue screen crashes.
  • If you are overclocking any hardware, please stop.

  • Monitor temperatures during the following tests.
    Use the following programs to monitor the temperatures.
  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

    For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working.
    Once these steps have been followed, it is safe to remove and replace components within your computer.


If you want to skip the above, you can also do a hardware stripdown to determine if it is the modules themselves.
warning   Warning
Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!


Strip down your system to run only the bare essentials: one RAM module, the CPU, motherboard, one hard disk, one graphics card (or use onboard graphics if you have it), keyboard, mouse, and one monitor. See how the system behaves by running Windows for twice as long as it typically takes for you to get a crash. If it is stable, add one piece of hardware back at a time until you get crashes again. Take notes of what hardware you add and how the system responds to the hardware changes.

As you add and remove hardware, follow these steps for ESD safety:
  1. Shut down and turn off your computer.
  2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
  3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
  4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working.
Once these steps have been followed, it is safe to remove and replace components within your computer.
My System SpecsSystem Spec
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04 May 2012   #4

Windows 7 Ultimate x64
 
 

I appreciate the in depth analysis, but the only problem I see with this entire issue of optimization is as follows: I've been using Advanced System Care for several years without conflict, secondly on the second install of Windows I didn't re-install the Advanced System Cleaner, so there is no possible way that was running (unless it was for some unknown reason reading from the Windows.old hive) and that makes no sense. Also I appreciate you documenting Proper ESD precautions, but I'm well aware of it and continually ground myself (anytime I move from one spot to another as well as I religiously use ESD bags). For background information about myself, I'm a CompTIA A+ certified technician and have been doing this for a while, but I posted here and asked for help because I read many of the posts in this section and many of them have deeply embedded reasons for these error codes happening, and an in-depth analysis's of what to do about them. I did also on a side note replace all the Ram in the system with 2x2GB OCZ Gold Ram in series. I'm re-installing Windows 7 again to try to eliminate any possible conflicts. (Steps were as follows: Replace RAM, used Active Boot Disk Wiper to wipe drive clean for 2 solid 0 writes, and now re-installing Windows 7). I'll update this post if the problems return after the fresh install.
My System SpecsSystem Spec
04 May 2012   #5

Windows 7 Home Premium 64 Bit
 
 

If you are careful with programs like Advanced System Care and you have the background to double check the changes they make, that is different. I do not recommend them for the average user because that user relies on such software to automatically detect problems with the system and "fix" those problems. That may work on some or even most systems, but I have seen such software render Windows unusable resulting in the need of a clean install. I have seen Advanced System Care do this to more computers than I care to count on these forums alone, and I have seen it on a few computers from firsthand experience.


I provide the ESD steps not just for the user I am helping, but for anyone who might stumble across this thread in the future looking for help. I also would rather assume you know nothing than assume you are advanced and then have you (not you yourself, but an inexperienced you as a general term) ruin a perfectly good system.


I hope after reading the above, you understand my position as someone who is trying to help a wide range of users with a wide range of computer skills from the complete beginner to the IT specialist.


That being said: It looks like you have made some excellent steps toward resolving the problem. Keep us posted.
My System SpecsSystem Spec
09 May 2012   #6

Windows 7 Ultimate x64
 
 

After doing a fresh install and getting all the drivers updated again, things have been running smoothly, even went and got a pair of OCZ EPP Series for the remaining 2 slots now running 8GB, and it runs like lightning. Thanks for the help.
My System SpecsSystem Spec
10 May 2012   #7

Windows 7 Home Premium 64 Bit
 
 

You're welcome. Glad to see you are happy again.
My System SpecsSystem Spec
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