Windows 7 crashing

Page 1 of 2 12 LastLast

  1. Cludo
    Posts : 5
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       New #1

    Windows 7 Not responding.


    Hi guys first time posting here so sorry if i get something wrong.

    But here is my problem, So basically i started up my computer this morning and as i tried to click on the start button it displayed the frozen/loading cursor so i gave it a minute to try sort itself out. After a few minutes i got the windows has stopped responding error "End Process" or cancel. This has happened 1-2 times before in the past and i just clicked end process and everything would try reload itself and it would.

    this time nothing happened, I was only able to move my mouse around but not click. So i restarted the computer and it did the exact same thing again. this happened twice, Then i decided to unplug all the cables and let it sit for a few minutes. Sure enough after that it worked. Although as i was typing this thread it did it again but re-gathered itself after 2 minutes.

    Here are my specs:

    The machine is less than a year old.

    Windows 7 Home Premium 64bit
    Intel(r) core i7-2600k cup @ 3.40GHz
    4096MB Ram
    AMD Radeon HD 6800 series
    ATI Display adapter

    I have also left a copy of my Eventviewer in a .zip

    Thanks alot for your time.
      My Computer
    Quote Quote

  3. karlsnooks
    Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       New #2

    Cludo,
    Welcome to SevenForums.

    First, here is how to fill out your system specs:
    Update your SevenForums System Specs
    User CP (located on the top menu bar) |
    Your Profile | Edit System Spec     (left-hand column)

    To gather info, use Speccy (my favorite) or SIW or System Info

    Add the word laptop or desktop or netbook to the
    “system manufacturer” block, for example,
    Toshiba Satellite L305D notebook.

    Provide full windows version info, for example:
    MS Windows 7 Ultimate SP1 64-bit

    Use the “Other Info” block for Optical Reader,
    Mouse, touchpad, wifi adapter, speakers, monitor, etc

    Scroll down and click on SAVE CHANGES.
    ===========================================
    ===========================================

    Second,
    Run CLEANMGR.EXE

    Third,
    Run CCleaner | RunCleaner button (bottom right)
    Link for CCleaner in my signature.

    Fourth,
    Install CCleaner:
    CCleaner - PC Optimization and Cleaning - Free Download

    list of STARTUP PROGRAMS

    CCleaner | Tools     icon | Startup button | Windows tab |
    click on Save to text file button (bottom right side) |
    accept Startup.txt as file name | SAVE button

    list of SCHEDULED TASKS

    CCleaner | Tools     icon | Startup button | Scheduled Tasks tab |
    click on Save to text file button (bottom right side) |
    enter Scheduled Tasks as File name | Save button

    List of INSTALLED PROGRAMS

    CCleaner | Tools     icon | Uninstall button |
    click on Save to text file button (bottom right side) |
    accept install.txt as File name | Save button


    UPLOAD the startup.txt file
    UPLOAD the Scheduled Tasks.txt file
    UPLOAD the install.txt file.

    HOW TO UPLOAD
    Post a File or Screenshot in Seven Forums
      My Computer
    Quote Quote

  4. Cludo
    Posts : 5
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       New #3

    Thanks karlsnooks, I followed all the steps and here are the text files.
      My Computer
    Quote Quote

  6. karlsnooks
    Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       New #4

    cludo,
    Excellent.

    WIN | type MSCONFIG | ENTER | STARTUP tab
    Uncheck ALL except for:
    Code:
    MSC    "C:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
    REBOOT!
      My Computer
    Quote Quote

  7. karlsnooks
    Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       New #5

    With CCleaner, go back to the Scheduled Tasks and DISABLE all of them.
      My Computer
    Quote Quote

  8. karlsnooks
    Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       New #6

    UNINSTALL
    Code:
    avast! Free Antivirus    AVAST Software    15/04/2012        7.0.1426.0
Bonjour    Apple Inc.    19/02/2012    2.00 MB    3.0.0.10
Java(TM) 6 Update 29    Oracle    15/07/2011    94.9 MB    6.0.290
µTorrent        11/08/2011        3.0.0
    REBOOT!

    Since you have been using Torrent software, you will need to:
    Run Windows Defender Offline, WDO. Use the the link in my signature.
    WDO will run a quick scan.When the quick scan finishes, then run a full scan of all drives.

    REMOVAL OF P2P PROGRAMS

    There are signs of one or more P2P (Peer to Peer) File Sharing Programs on your computer.

    As long as you are using any form of P2P networking to download files, you can anticipate malware infestations.

    References citing the risk of using P2P programs:
    How cyber criminals infect victims via P2P with pirated software on Vimeo
    Malware: Help prevent the Infection
    Perils of P2P File Sharing
    How to Prevent the Online Invasion of Spyware and Adware

    I strongly recommend that you uninstall:
    µTorrent
      My Computer
    Quote Quote

  10. Cludo
    Posts : 5
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       New #7

    Done. Thanks for that, I'll check back in a day or two and let you know if anymore crashes happen.

    Thanks alot!

    *I'll do the last step now*
      My Computer
    Quote Quote

  11. karlsnooks
    Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       New #8

    Very good. Looking forward to your report.
      My Computer
    Quote Quote

  12. Cludo
    Posts : 5
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       New #9

    Hi again Karl, Everything seems to be running fine now!

    Thank you so much for your help and quick response.
      My Computer
    Quote Quote

  13. karlsnooks
    Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       New #10

    Glad to be of assistance.
      My Computer
    Quote Quote

 
Page 1 of 2 12 LastLast

  Related Discussions
Hello Forum, I have the following issues - 1. First received the message on the computer from MS informing that we had an error - went to view details it said that we had a Error 1033. I went and pushed the button to get MS to fix this issue - but continually receive the message that I have...
I have attached a copy of he dumpfile. Please let me know if you require any other information. The user cannot replicate the issue, it happens at random times and she isnt starting or stopping any programs around the time of the crash.
Hi please can you help me, I have a windows 7 Home premium 64 bit, and the problem is my computer keeps crashing to blue screen and restarting. I've checked my drive for errors and checked my memory and have found nothing!!! I've done a restore system to an earlier point in time and the...
Im running windows 7 ultimate 64 ... I dont know totally system specs. It's a custom rig that I purchased about 6 months ago. I dont think the specs matter anyway because I don't believe this is a hadware problem, but a windows problem. Ok, So about a month ago I was unlucky enough to pick up...
Windows Keeps Crashing
in BSOD Help and Support

Ok, am not that smart when it comes to computers, but I installed Windows 7 32bit on my Acer laptop, which is only about a year old. It runs fine for about two days, and then.... IT CRASHES! It starts by running EXTREMELY slow, and then I restart it, and it wants to do a startup repair, and the...
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 20:37.
Find Us