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Windows 7: Help with getting comp to create a minidump file on crash.

03 May 2012   #1

Windows 7 64bit
 
 
Help with getting comp to create a minidump file on crash.

Hey everyone, I have been getting a BSOD when playing civ 5 and I wanted to post on here to get help but try as I might my computer will not create a minidump file! I followed all of the steps in the guide on how to make your computer create a minidump file. Is there any other way to get it to create one? This problem is really starting to get frustrating.


My System SpecsSystem Spec
.

03 May 2012   #2

MS Windows 7 Ultimate SP1 64-bit
 
 

Check against this list.

MEMORY DUMPS - REQUIREMENTS


Enable automatic management of the Paging file
WIN + PAUSE/BREAK key combo |
Advanced system settings (left-hand side) |
Advanced tab, Performance section, Settings |
Advanced tab, Virtual Memory section, Change |
checkmark Automatically manage paging file size for all drives |
OK | OK | OK



STARTUP AND RECOVERY SETTINGS
WIN + PAUSE/BREAK key combo |
Advanced system settings (left-hand side) |
Advanced
tab, Startup and Recovery section, Settings |
System Failure section | checkmark Write an Event to the system log
| uncheck
Automatically restart |


Under Write debugging information, select Small memory dump |
in the Small dump directory: box, enter %SystemRoot%\Minidump| OK


If you get a crazy message from Win 7 about your paging file being too small, then just ignore the message since we have already made sure that the paging file is set to be managed by Win 7.

ENABLE THE WINDOWS ERROR REPORTING SERVICE
WIN key | type SERVICES.MSC | ENTER |
Scroll down to Windows Error Reporting Service |
Rt-clk on Windows Error Reporting Service | Properties |
General
tab | for Startup type, choose Automatic |
In Service status, Start button (unless grayed out) | OK


ASSURE THAT CCLEANER IS NOT DELETING DUMPS
CCLEANER | Cleaner icon | Windows tab | System category |
Uncheck Memory Dumps
WINDOWS ERROR REPORTING SERVICE must NOT be disabled!
WIN | Services.msc | Enter
Under Name, locate Windows Error Reporting Service
If Status is not Started, then
Right-click on Windows Error Reporting Service |choose START
If Startup Type is not Automatic, then
Right-click on Windows Error Reporting Service |
choose Properties | General tab |
set Startup type to Automatic
Close Services.msc (I like to use ALT + F4)

After a crash, the minidump file will be in C:\Windows\Minidump
My System SpecsSystem Spec
03 May 2012   #3

Windows 7 64bit
 
 

Thanks so much for the reply snooks, I did everything you said to in the guide so hopefully next time I get a bsod there will be a minidump!
My System SpecsSystem Spec
.


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 Help with getting comp to create a minidump file on crash.




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