Regular BSOD (multiple error codes)


  1. Posts : 35
    Windows 7 Home Premium 64bit
       #1

    Regular BSOD (multiple error codes)


    Hello,

    NOTE: Sorry if my English fails, I'm dutch and only 13.
    NOTE: I'm going on holiday for some days and probably read this again on sunday.

    For about 4 months I receive BSOD and it's getting worse and worse. Last week i've got 3 of them a day.

    Error codes:
    0x0000003b (2 times)
    0x0000001a (8 times)
    0x00000050 (4 times)
    0x0000004e (2 times)
    0x0000000a (3 times)
    0x00000024 (2 times)

    The dump files are in this post as an attachment.

    System specs:
    -Windows 7 Home Premium 64 bit
    -It's the original installed OS.
    -It's the OEM.
    -The age of the system is now around 1 year and 11 months.
    -The age of the OS is also around 1 year and 11 months.

    I've got an external harddisc with an age around 5 months.

    Thanks for your help.
      My Computer


  2. Posts : 35
    Windows 7 Home Premium 64bit
    Thread Starter
       #2

    I forgot to say that i play a lot of Minecraft.
    Minecraft uses Java and when running the maximum frames per second is not more than 50.
      My Computer


  3. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #3

    Problematic Software:
    Code:
    Start Menu\Programs\AVG PC Tuneup 2011	Public:Start Menu\Programs\AVG PC Tuneup 2011	Public
    Many of us on the forums actually do not recommend automated optimization tools for Windows 7. Windows 7 does a much better job of handling its own optimization than its predecessors did. We especially do not recommend registry cleaning as an "optimization" step because automated registry cleaning causes more harm to the registry than it actually repairs.

    In the future, if you need help optimizing Windows 7, please post a thread in Performance & Maintenance - Windows 7 Forums or follow the tutorial enclosed in that forum to Optimize Windows 7.


    Your hard disk controller drivers are all out of date. Considering that some of your blue screen crashes are hard disk related, I suspect the out of date controller drivers may be the underlying cause. What is the model of your HP so we can help you find the drivers for it? I know it is a Compaq Presario CQ71, but there are six of these, so a little help would be great.
    HP Support & Drivers said:
    6 matches found. Please select one below
    COMPAQ PRESARIO CQ71-400 NOTEBOOK PC SERIES

    Compaq Presario CQ71-420EM Notebook PC
    Compaq Presario CQ71-420SB Notebook PC
    Compaq Presario CQ71-440EB Notebook PC
    Compaq Presario CQ71-466SB Notebook PC


    COMPAQ PRESARIO CQ71-100 NOTEBOOK PC SERIES

    Compaq Presario CQ71-101XX Notebook PC


    COMPAQ PRESARIO CQ71-300 NOTEBOOK PC SERIES

    Compaq Presario CQ71-350EK Notebook PC
      My Computer


  4. Posts : 35
    Windows 7 Home Premium 64bit
    Thread Starter
       #4

    I looked for it at the bottom of my laptop and al i could find is:

    Presario CQ71
    Serial: SNF0147KD6
    Product: WC131EA#ABH
    Warranty: 1 year
    Model: CQ71 - 410ED

    I removed AVG PC Tune Up and I'm going to read the optimization forum.
      My Computer


  5. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #5

    HP does not seem to give general support for you model. You may have to contact them for the controller drivers.

    A second option is to determine what controller drivers you have installed: Log in as an administrative user -> Start Menu -> Control Panel -> Hardware and Sound -> Device Manager -> Expand IDE ATA/ATAPI controllers -> Upload a screenshot to your next post
      My Computer


  6. Posts : 35
    Windows 7 Home Premium 64bit
    Thread Starter
       #6

    I made a screenshot and because me and my computer are dutch i tried to translate it in an other file.
      My Computer


  7. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #7

    Okay, you should be able to get a driver update for the Intel controller drivers from Intel® Driver Update Utility

    You should continue to the Intel drivers links even if it says your drivers are valid. Just because they are valid does not mean they are up to date.
      My Computer


  8. Posts : 35
    Windows 7 Home Premium 64bit
    Thread Starter
       #8

    Solved by repair install.
      My Computer


 

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