BSOD seems to happen at random


  1. Posts : 4
    Windows 7 64 Home Premium (OEM)
       #1

    BSOD seems to happen at random


    Hello,
    I have been having BSODs for about a year now. I made a post orginally when I built the PC and AVG was causing the problem. Deleted AVG but the problems are still here. Any help is much appreciated, Thank you.
      My Computer


  2. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #2

    Problem Devices:
    Code:
    Creative Game Port	PCI\VEN_1102&DEV_7003&SUBSYS_00401102&REV_04\4&1EDC1F61&0&01F0	The drivers for this device are not installed.

    You still have remnants of AVG on your system. Before proceeding further, we need to make sure those are removed. When you uninstalled AVG, did you use the AVG Remover software? If you did not:
    1. Uninstall Microsoft Security Essentials through Start Menu -> Control Panel -> Uninstall a program.
    2. Then install AVG again.
    3. Then use the Remover tool I linked to above to properly remove AVG.
    4. Then download the latest version of Microsoft Security Essentials from Microsoft Security Essentials - Free Antivirus for Windows and install it.
      My Computer


  3. Posts : 4
    Windows 7 64 Home Premium (OEM)
    Thread Starter
       #3

    I removed AVG with the link that you provided and uninstalled and reinstalled MSE. Still getting the BSOD (it would be the last three or so). Just an FYI I have also ran Memtest. Thanks for your help.
      My Computer


  4. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #4

    Problem Devices:
    Code:
    Creative Game Port	PCI\VEN_1102&DEV_7003&SUBSYS_00401102&REV_04\4&1EDC1F61&0&01F0	The drivers for this device are not installed.
    Make sure the drivers for the above device are installed from the manufacturer's website.


    The crashes indicate memory problems or driver problems. It may be due to the missing drivers for the above device. If installing those drivers does not resolve the crashes
    • If you are overclocking any hardware, please stop.


    • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).
         Warning
      Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

      For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
      1. Shut down and turn off your computer.
      2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
      3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
      4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.

      Once these steps have been followed, it is safe to remove and replace components within your computer.

    • An underlying driver may be incompatible\conflicting with your system. Run Driver Verifier to find any issues. To run Driver Verifier, do the following:
      a. Backup your system and user files
      b. Create a system restore point
      c. If you do not have a Windows 7 DVD, Create a system repair disc
      d. In Windows 7:
      • Click the Start Menu
      • Type verifier in Search programs and files (do not hit enter)
      • Right click verifier and click Run as administrator
      • Put a tick in Create custom settings (for code developers) and click next
      • Put a tick in Select individual settings from a full list and click next
      • Set up the individual settings as in the image and click next
        Attachment 213200
      • Put a tick in Select driver names from a list
      • Put a tick next to all non-Microsoft drivers.
      • Click Finish.
      • Restart your computer.


      If Windows cannot start in normal mode with driver verifier running, start in safe mode. If it cannot start in safe mode or normal mode, restore the system restore point using System Restore OPTION TWO.

      Thanks to zigzag3143 for contributing to the Verifier steps.
      If you are unable to start Windows with all drivers being verified or if the blue screen crashes fail to create .dmp files, run them in groups of 5 or 10 until you find a group that causes blue screen crashes and stores the blue screen .dmp files.
      The idea with Verifier is to cause the system to crash, so do the things you normally do that cause crashes. After you have a few crashes, upload the crash reports for us to take a look and try to find patterns.

      When you are ready to disable Verifier: Start Menu -> All Programs -> Accessories -> Right click Command Prompt -> Run as administrator -> Type the following command and then Enter:
      verifier /reset
      -> Restart your computer.
      My Computer


 

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