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Windows 7: Fujitsu Lifebook A6230 BSOD During Laptop Idle Periods

03 May 2012   #1
adboom

Windows 7 Home Premium (x64) Service Pack 1 (build 7601)
 
 
Fujitsu Lifebook A6230 BSOD During Laptop Idle Periods

Hi. I am having the worst time. When my laptop sits idle - like I go to have dinner I come back and it has gotten the BSOD.

I get messages like "Drivers are causing Windows to resume slowly:
Name: Windows Driver Foundation - User-mode Driver Framework Reflector
Filename: WUDFRd.sys
Publisher: Microsoft
Device: SD
..."

The laptop came with Vista 64 and one month later they gave me the Win 7 Home Premium 64 upgrade. They have not been any real help in resloving my issues. They say I should run it under Vista.

What I really want to do is run it with the Win 7 Ultimate so I can use Bitlocker. They tell me it not compatible with the Ultimate version. Is this possible? I now know that the unit does not have the TPM chip, but for me that is ok, I'll just use a jump drive with the bitlocker unlock code.

The first thing is to stop the crashing.

Thanks for your help.


My System SpecsSystem Spec
.
03 May 2012   #2
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Update every Fujitsu driver possible, avoid using Vista drivers on your system since they're obsolete.
Fujitsu America - Support

Update your Marvell Yukon Ethernet Controller driver
http://www.marvell.com/support/downloads/search.do

Code:
FUJ02B1.sys        fffff880`0424b000    fffff880`0424ce80    0x00001e80    0x45486df3    01/11/2006 13:50:43                
FUJ02E3.sys        fffff880`0427c000    fffff880`0427dc80    0x00001c80    0x45487cef    01/11/2006 14:54:39                
FJGSDisk.sys        fffff880`01bee000    fffff880`01bf0400    0x00002400    0x4727d9af    31/10/2007 05:26:07
Your single dump provides very little information, if you get more BSODs be sure to upload the latest dump files.
My System SpecsSystem Spec
03 May 2012   #3
adboom

Windows 7 Home Premium (x64) Service Pack 1 (build 7601)
 
 
Fujitsu Lifebook A6230 BSOD During Laptop Idle Periods (cont.-2)

Here is some additional info I was able to copy from the event reports.

Thanks.
My System SpecsSystem Spec
.

04 May 2012   #4
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

We'll need the newer .dmp files for analysis, those reports aren't of any use.
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
My System SpecsSystem Spec
04 May 2012   #5
adboom

Windows 7 Home Premium (x64) Service Pack 1 (build 7601)
 
 
Fujitsu Lifebook A6230 BSOD During Laptop Idle Periods (cont. 3)

Attached is last night's dump file.
My System SpecsSystem Spec
04 May 2012   #6
adboom

Windows 7 Home Premium (x64) Service Pack 1 (build 7601)
 
 
Fujitsu Lifebook A6230 BSOD During Laptop Idle Periods (cont. 4)

Just had a major event see attached info including photo of screen.
My System SpecsSystem Spec
05 May 2012   #7
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

According to your last dump file the culprit is netw5v64.sys - Intel Wireless WiFi Link Driver, update it using either the Intel update utility or get a newer version from Fujitsu's website (linked in my first post)
Intel® Driver Update Utility

Attachment 210287

Post back with any dumps if you still experience BSODs

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8007abaa10, Physical Device Object of the stack
Arg3: fffff80000b9c4d8, Functional Device Object of the stack
Arg4: fffffa8006e54010, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE:  3

IRP_ADDRESS:  fffffa8006e54010

DEVICE_OBJECT: fffffa800926c050

DRIVER_OBJECT: fffffa800941f310

IMAGE_NAME:  netw5v64.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a913515

MODULE_NAME: netw5v64

FAULTING_MODULE: fffff88004024000 netw5v64

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff800034fe092 to fffff80003490c80

STACK_TEXT:  
fffff800`00b9c488 fffff800`034fe092 : 00000000`0000009f 00000000`00000003 fffffa80`07abaa10 fffff800`00b9c4d8 : nt!KeBugCheckEx
fffff800`00b9c490 fffff800`0349b95c : fffff800`00b9c5c0 fffff800`00b9c5c0 00000000`00000000 00000000`00000001 : nt! ?? ::FNODOBFM::`string'+0x34040
fffff800`00b9c530 fffff800`0349b7f6 : fffffa80`0abe41e0 fffffa80`0abe41e0 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x6c
fffff800`00b9c5a0 fffff800`0349b6de : 00000024`c44665e2 fffff800`00b9cc18 00000000`000f7218 fffff800`03608588 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00b9cbf0 fffff800`0349b4c7 : 00000008`1e54a7c2 00000008`000f7218 00000008`1e54a7bf 00000000`00000018 : nt!KiTimerExpiration+0x1be
fffff800`00b9cc90 fffff800`0348898a : fffff800`03605e80 fffff800`03613cc0 00000000`00000001 fffff880`00000000 : nt!KiRetireDpcList+0x277
fffff800`00b9cd40 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd00 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0x9F_IMAGE_netw5v64.sys

BUCKET_ID:  X64_0x9F_IMAGE_netw5v64.sys

Followup: MachineOwner
---------
My System SpecsSystem Spec
07 May 2012   #8
adboom

Windows 7 Home Premium (x64) Service Pack 1 (build 7601)
 
 
Fujitsu Lifebook A6230 BSOD During Laptop Idle Periods (cont. 5)

Dam, it happened again.

Since the laptop already had the drivers from the Fujitsu site, I used the Intel update.

I've attached updated BSOD files for review.

Another question: intermittently I get a display driver crash. The whole system locks up, the screen goes to black and then refreshes. Could this be causing or part of the problem?

the event viewer has tons of items, I just do not know how to create a report to show you.

Thanks.
My System SpecsSystem Spec
08 May 2012   #9
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Quote:
Another question: intermittently I get a display driver crash. The whole system locks up, the screen goes to black and then refreshes. Could this be causing or part of the problem?
This is a TDR116 Error which is typically caused by your display driver or a defect in your RAM/GPU

STOP 0x116: VIDEO_TDR_ERROR troubleshooting
RAM - Test with Memtest86+
My System SpecsSystem Spec
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