Fujitsu Lifebook A6230 BSOD During Laptop Idle Periods


  1. Posts : 5
    Windows 7 Home Premium (x64) Service Pack 1 (build 7601)
       #1

    Fujitsu Lifebook A6230 BSOD During Laptop Idle Periods


    Hi. I am having the worst time. When my laptop sits idle - like I go to have dinner I come back and it has gotten the BSOD.

    I get messages like "Drivers are causing Windows to resume slowly:
    Name: Windows Driver Foundation - User-mode Driver Framework Reflector
    Filename: WUDFRd.sys
    Publisher: Microsoft
    Device: SD
    ..."

    The laptop came with Vista 64 and one month later they gave me the Win 7 Home Premium 64 upgrade. They have not been any real help in resloving my issues. They say I should run it under Vista.

    What I really want to do is run it with the Win 7 Ultimate so I can use Bitlocker. They tell me it not compatible with the Ultimate version. Is this possible? I now know that the unit does not have the TPM chip, but for me that is ok, I'll just use a jump drive with the bitlocker unlock code.

    The first thing is to stop the crashing.

    Thanks for your help.
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

    Update every Fujitsu driver possible, avoid using Vista drivers on your system since they're obsolete.
    Fujitsu America - Support

    Update your Marvell Yukon Ethernet Controller driver
    http://www.marvell.com/support/downloads/search.do

    Code:
    FUJ02B1.sys        fffff880`0424b000    fffff880`0424ce80    0x00001e80    0x45486df3    01/11/2006 13:50:43                
    FUJ02E3.sys        fffff880`0427c000    fffff880`0427dc80    0x00001c80    0x45487cef    01/11/2006 14:54:39                
    FJGSDisk.sys        fffff880`01bee000    fffff880`01bf0400    0x00002400    0x4727d9af    31/10/2007 05:26:07
    Your single dump provides very little information, if you get more BSODs be sure to upload the latest dump files. :)
      My Computer


  3. Posts : 5
    Windows 7 Home Premium (x64) Service Pack 1 (build 7601)
    Thread Starter
       #3

    Fujitsu Lifebook A6230 BSOD During Laptop Idle Periods (cont.-2)


    Here is some additional info I was able to copy from the event reports.

    Thanks.
      My Computer


  4. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #4

    We'll need the newer .dmp files for analysis, those reports aren't of any use.
    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
      My Computer


  5. Posts : 5
    Windows 7 Home Premium (x64) Service Pack 1 (build 7601)
    Thread Starter
       #5

    Fujitsu Lifebook A6230 BSOD During Laptop Idle Periods (cont. 3)


    Attached is last night's dump file.
      My Computer


  6. Posts : 5
    Windows 7 Home Premium (x64) Service Pack 1 (build 7601)
    Thread Starter
       #6

    Fujitsu Lifebook A6230 BSOD During Laptop Idle Periods (cont. 4)


    Just had a major event see attached info including photo of screen.
      My Computer


  7. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #7

    According to your last dump file the culprit is netw5v64.sys - Intel Wireless WiFi Link Driver, update it using either the Intel update utility or get a newer version from Fujitsu's website (linked in my first post)
    Intel® Driver Update Utility

    Attachment 210287

    Post back with any dumps if you still experience BSODs

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_POWER_STATE_FAILURE (9f)
    A driver is causing an inconsistent power state.
    Arguments:
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa8007abaa10, Physical Device Object of the stack
    Arg3: fffff80000b9c4d8, Functional Device Object of the stack
    Arg4: fffffa8006e54010, The blocked IRP
    
    Debugging Details:
    ------------------
    
    
    DRVPOWERSTATE_SUBCODE:  3
    
    IRP_ADDRESS:  fffffa8006e54010
    
    DEVICE_OBJECT: fffffa800926c050
    
    DRIVER_OBJECT: fffffa800941f310
    
    IMAGE_NAME:  netw5v64.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a913515
    
    MODULE_NAME: netw5v64
    
    FAULTING_MODULE: fffff88004024000 netw5v64
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x9F
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  2
    
    LAST_CONTROL_TRANSFER:  from fffff800034fe092 to fffff80003490c80
    
    STACK_TEXT:  
    fffff800`00b9c488 fffff800`034fe092 : 00000000`0000009f 00000000`00000003 fffffa80`07abaa10 fffff800`00b9c4d8 : nt!KeBugCheckEx
    fffff800`00b9c490 fffff800`0349b95c : fffff800`00b9c5c0 fffff800`00b9c5c0 00000000`00000000 00000000`00000001 : nt! ?? ::FNODOBFM::`string'+0x34040
    fffff800`00b9c530 fffff800`0349b7f6 : fffffa80`0abe41e0 fffffa80`0abe41e0 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x6c
    fffff800`00b9c5a0 fffff800`0349b6de : 00000024`c44665e2 fffff800`00b9cc18 00000000`000f7218 fffff800`03608588 : nt!KiProcessExpiredTimerList+0xc6
    fffff800`00b9cbf0 fffff800`0349b4c7 : 00000008`1e54a7c2 00000008`000f7218 00000008`1e54a7bf 00000000`00000018 : nt!KiTimerExpiration+0x1be
    fffff800`00b9cc90 fffff800`0348898a : fffff800`03605e80 fffff800`03613cc0 00000000`00000001 fffff880`00000000 : nt!KiRetireDpcList+0x277
    fffff800`00b9cd40 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd00 00000000`00000000 : nt!KiIdleLoop+0x5a
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    FAILURE_BUCKET_ID:  X64_0x9F_IMAGE_netw5v64.sys
    
    BUCKET_ID:  X64_0x9F_IMAGE_netw5v64.sys
    
    Followup: MachineOwner
    ---------
      My Computer


  8. Posts : 5
    Windows 7 Home Premium (x64) Service Pack 1 (build 7601)
    Thread Starter
       #8

    Fujitsu Lifebook A6230 BSOD During Laptop Idle Periods (cont. 5)


    Dam, it happened again.

    Since the laptop already had the drivers from the Fujitsu site, I used the Intel update.

    I've attached updated BSOD files for review.

    Another question: intermittently I get a display driver crash. The whole system locks up, the screen goes to black and then refreshes. Could this be causing or part of the problem?

    the event viewer has tons of items, I just do not know how to create a report to show you.

    Thanks.
      My Computer


  9. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #9

    Another question: intermittently I get a display driver crash. The whole system locks up, the screen goes to black and then refreshes. Could this be causing or part of the problem?
    This is a TDR116 Error which is typically caused by your display driver or a defect in your RAM/GPU

    STOP 0x116: VIDEO_TDR_ERROR troubleshooting
    RAM - Test with Memtest86+
      My Computer


 

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