New
#1
BSOD or RESTART randomly, new memory,hard drive, and OS
hey all, firstly my specs:
i5 2.57Ghz. 8 GB ram. 500GB seagate HDD. GTS 360M Nvidia Graphics. Windows 7 Ultimate x64 (Its the W860CU laptop from Mecer)
Okay so heres my problem, i got the laptop for 2-3 years now, NEVER had a problem. It came out with windows pro 32-bit. I upgraded to Ultimate 32-bit more than a year ago now, still had no problems.
Reently i started getting APPCRASH. tried to sort it,never found a solution(but i think it was application related).Then i started getting restarts, so i went through several forums on different websites, followed alot of them but never got a solution. I was able to disable the auto restart when something goes wrong under the system failures option in advanced system settings in control panel. then i got a few BSOD but was never able to get the info from there,it was too quick. After that the BSOD went away but normal restart came back, but the option for auto restart STILL stays unchecked. So then i started the event viewer, got alot of bad dll file's and random stuff. So then someone suggested i should go for windows 7 x64-bit, so i did, Made a COMPLETE CLEAN install, installed all (NEW DOWNLOADED) drivers, downloaded ALL updated including service pack 1. Guess what, i got x3 restarts in that whole process!!! Okay so then i read i should get a new RAM piece and test it on each slot leaving out the old ones, made no difference, then someone said it can only be the hard drive then. So today i went to the local PC shop, i told the guy my whole scenario and he ran BurnInTest on my pc, hoping to pinpoint the problem. He checked the event viewer and found Kernel Power problems. BurnInTest showd that ALL my hardware are A-Okay! He then said its deffinetly memory related due to the "kernel" error. so i went forth, bought 2x4GB Ram (upgrading from 2x2GB), and bought a new hard drive, 500GB (upgrading from 320GB). So i got home, threw in the new hard ware, cleaned the mother board, graphics card, slots, coolers, fans etc, with air in a can tool. Installed a new copy of windows 7 ultimate 64-bit, installed all new drivers, downloaded all new updates (AGAIN), installed them, installed the service pack. so it ran like a dream, i was thinking to myself, wow, double the ram, new HDD, fresh copy of windows (which i liked the idee of new, because i previously used 32-bit). The thought of wowness was just starting to sink in and then boom, SYSTEM RESTART!!!!!!! PLEASE GUYS! IM REALLY IN NEED HERE NOW. i then downloaded a few benchmark tools, so that i can push the pc to its potential to try to figure out where the problem is. I read that i should upload the minidump file here for u guys to have a look but i cant find it anywhere?? here is the info im able to copy and paste from event viewer, thanks in advance guys!!!:
EventData
BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 0
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 2012/05/01 02:32:49 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Franna-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2012-05-01T12:32:49.158015300Z" />
<EventRecordID>1132</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Franna-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>
ps. ive already disabled all sound in devce manager but no luck.
Heres the latest one
- System
- Provider
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID 41
Version 2
Level 1
Task 63
Opcode 0
Keywords 0x8000000000000002
- TimeCreated
[ SystemTime] 2012-05-03T18:36:43.440413900Z
EventRecordID 4137
Correlation
- Execution
[ ProcessID] 4
[ ThreadID] 8
Channel System
Computer Franna-PC
- Security
[ UserID] S-1-5-18
- EventData
BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 0