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Windows 7: BSOD watching youtube and Divx open.

03 May 2012   #1
mattcnz

Windows 7 Home Premium 64 bit
 
 
BSOD watching youtube and Divx open.

I had two BSOD occur today the first I was unaware of the second was while watching youtube on chrome and divx player running. If someone could please review these to inform me what caused the crash I would greatly appreciate it.


My System SpecsSystem Spec
.
03 May 2012   #2
mattcnz

Windows 7 Home Premium 64 bit
 
 

Ok here they are. Any help is appreciated. Thanks
My System SpecsSystem Spec
04 May 2012   #3
writhziden

Windows 7 Home Premium 64 Bit
 
 

The crashes point to a DirectX or graphics card issue. It may just be a driver or installation that is corrupted.
  • Try re-installing DirectX using the Download: DirectX Redist (June 2010) - Microsoft Download Center - Download Details and see how the system responds.

    Follow the steps for Diagnosing basic problems with DirectX. To re-install your display card drivers as outlined in the DirectX link, use the following steps.
    1. Download the drivers you want for your display card(s)
    2. Click Start Menu
    3. Click Control Panel
    4. Click Uninstall a program
    5. For NVIDIA:
      • Uninstall the NVIDIA Graphics Driver (this should uninstall all NVIDIA software and drivers)
      • Restart your computer
      • Make sure NVIDIA 3D Vision Driver, NVIDIA 3D Vision Video Player, NVIDIA HD Audio Driver, and NVIDIA PhysX System Software are not still listed under Uninstall a program through Control Panel
      • If any remain of the above, uninstall one at a time
      • If asked to restart after uninstalling any of the above, do so, and continue uninstalling any remaining NVIDIA items until all are removed
    6. For AMD:
      • Uninstall AMD Catalyst Install Manager if it is listed (this should remove all AMD graphics software and drivers)
      • If AMD Catalyst Install Manager is not listed, use the following method to uninstall the graphics drivers:
        1. Click Start Menu
        2. Right Click My Computer/Computer
        3. Click Manage
        4. Click Device Manager from the list on the left
        5. Expand Display adapters
        6. Do the following for each adapter (in case you have multiple display cards)
          • Right click the adapter
          • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
          • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK

          Alternatively:
          1. Login as an adminstrative user
          2. Click Start Menu
          3. Click Control Panel
          4. Click Hardware and Sound
          5. Click Device Manager (the last link under Devices and Printers)
          6. Expand Display adapters
          7. Do the following for each adapter (in case you have multiple display cards)
            • Right click the adapter
            • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
            • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
      • Restart your computer after uninstalling drivers for all display cards
      • Install the driver you selected for the display cards once Windows starts


If you continue to have problems after doing the above:
My System SpecsSystem Spec
.

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 BSOD watching youtube and Divx open.




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