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Windows 7: Reoccurring BSOD - need help figuring it out, i'm at a loss.


04 May 2012   #1

Windows 7 Home Premium 64bit
 
 
Reoccurring BSOD - need help figuring it out, i'm at a loss.

Windows 7 Home Premium x64
Original os installed on the system
oem it came with the laptop
Hardware is about 2 years old
Original OS install

Errors that pop up during BSOD

1) Page fault in non paged area

2)0x0000001e

I have had this issue ever since i bought the laptop. I bought new high performance ram because one of the sticks that came with the laptop errored out on memtest. I since installed the new memory a year and a half ago and ran memtest on all modules and no errors. I even removed each stick and ran memtest on each stick individually and have no errors. This is something that usually happens when the system is running a lot of programs but also sometimes it just happens at random. I was thinking it had something to do with heat but i really don't have any idea. I would really appreciate any help as it is something that is very frustrating.

My System SpecsSystem Spec
.

04 May 2012   #2

Windows 7 Home Premium 64 Bit
 
 

Your crashes indicate memory problems or a device driver conflict.
  • If you are overclocking any hardware, please stop.

  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

    For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working.
    Once these steps have been followed, it is safe to remove and replace components within your computer.

  • An underlying driver may be incompatible\conflicting with your system. Run Driver Verifier to find any issues. To run Driver Verifier, do the following:
    a. Backup your system and user files
    b. Create a system restore point
    c. If you do not have a Windows 7 DVD, Create a system repair disc
    d. In Windows 7:
    • Click the Start Menu
    • Type verifier in Search programs and files (do not hit enter)
    • Right click verifier and click Run as administrator
    • Put a tick in Create custom settings (for code developers) and click next
    • Put a tick in Select individual settings from a full list and click next
    • Set up the individual settings as in the image and click next
      Attachment 210259
    • Put a tick in Select driver names from a list
    • Put a tick next to all non-Microsoft drivers.
    • Click Finish.
    • Restart your computer.

    If Windows cannot start in normal mode with driver verifier running, start in safe mode. If it cannot start in safe mode or normal mode, restore the system restore point using System Restore OPTION TWO.

    Thanks to zigzag3143 for contributing to the Verifier steps.
    If you are unable to start Windows with all drivers being verified or if the blue screen crashes fail to create .dmp files, run them in groups of 5 or 10 until you find a group that causes blue screen crashes and stores the blue screen .dmp files.
    The idea with Verifier is to cause the system to crash, so do the things you normally do that cause crashes. After you have a few crashes, upload the crash reports for us to take a look and try to find patterns.

    When you are ready to disable Verifier: Start Menu -> All Programs -> Accessories -> Right click Command Prompt -> Run as administrator -> Type the following command and then Enter:
    verifier /reset
    -> Restart your computer.
My System SpecsSystem Spec
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 Reoccurring BSOD - need help figuring it out, i'm at a loss.




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