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BSOD during shutdown, error 0x000009f
I recently installed 12GB DDR3 memory and changed it to AHCI mode. Then I installed the moberboards AHCI drivers from their website. This is the most recent thing I have installed.
Now whenever I shutdown my computer it takes forever and then eventually reboots saying "windows has recovered from an unexpected shutdown...blue screen/bug check etc" message.
I performed an analysis on the dump file and it produced the results below but I'm not exactly sure where the problem is.
Code:Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [c:\windows\minidump\050412-18283-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff8a0`00201022? DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff8a0`018b0282? Symbol search path is: srv*C:\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: C:\Windows\winsxs Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7601.17790.amd64fre.win7sp1_gdr.120305-1505 Machine Name: Kernel base = 0xfffff800`02054000 PsLoadedModuleList = 0xfffff800`02298650 Debug session time: Fri May 4 03:10:55.256 2012 (UTC - 4:00) System Uptime: 0 days 8:06:03.130 Loading Kernel Symbols ............................................................... ................................................................ ................................... Loading User Symbols Loading unloaded module list ..... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 1000009F, {4, 258, fffffa8009d3a680, fffff8000358f510} Probably caused by : ntkrnlmp.exe ( nt!KiSwapContext+7a ) Followup: MachineOwner --------- 0: kd> 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* DRIVER_POWER_STATE_FAILURE (9f) A driver is causing an inconsistent power state. Arguments: Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp subsystem. Arg2: 0000000000000258, Timeout in seconds. Arg3: fffffa8009d3a680, The thread currently holding on to the Pnp lock. Arg4: fffff8000358f510 Debugging Details: ------------------ DRVPOWERSTATE_SUBCODE: 4 FAULTING_THREAD: fffffa8009d3a680 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x9F PROCESS_NAME: System CURRENT_IRQL: 2 LAST_CONTROL_TRANSFER: from fffff800020c66c2 to fffff800020d3b7a STACK_TEXT: fffff880`021b5890 fffff800`020c66c2 : fffffa80`09d3a680 fffffa80`09d3a680 00000000`00000000 00000000`00000002 : nt!KiSwapContext+0x7a fffff880`021b59d0 fffff800`020d7a9f : 00000000`00000000 00000000`00000000 00000000`00000022 00000000`00000000 : nt!KiCommitThreadWait+0x1d2 fffff880`021b5a60 fffff800`020b0c3e : 00000000`00000000 fffff800`0000001b 00000000`00000000 fffff880`0205d100 : nt!KeWaitForSingleObject+0x19f fffff880`021b5b00 fffff800`020d5eac : ffffffff`fd9da600 fffffa80`0b4fdf70 fffff800`022ceb60 fffffa80`09d3a680 : nt!ExpWaitForResource+0xae fffff880`021b5b70 fffff800`0240acb2 : 00000000`00000000 00000000`00000000 00000000`00000001 fffff800`0206f078 : nt!ExAcquireResourceExclusiveLite+0x14f fffff880`021b5be0 fffff800`021ccc20 : 00000000`00000000 fffff800`022702b8 00000000`00000001 00000000`00000000 : nt! ?? ::NNGAKEGL::`string'+0x1c44c fffff880`021b5c10 fffff800`020da361 : fffff800`021ccbe0 fffff800`02270201 fffff800`024b7500 00000000`00000000 : nt!PnpDeviceActionWorker+0x40 fffff880`021b5cb0 fffff800`0236afda : 71207120`67f367f3 fffffa80`09d3a680 00000000`00000080 fffffa80`09d02b30 : nt!ExpWorkerThread+0x111 fffff880`021b5d40 fffff800`020c19c6 : fffff880`0205d180 fffffa80`09d3a680 fffff880`02067fc0 5ed55ed5`23b323b3 : nt!PspSystemThreadStartup+0x5a fffff880`021b5d80 00000000`00000000 : fffff880`021b6000 fffff880`021b0000 fffff880`021b45d0 00000000`00000000 : nt!KxStartSystemThread+0x16 STACK_COMMAND: .thread 0xfffffa8009d3a680 ; kb FOLLOWUP_IP: nt!KiSwapContext+7a fffff800`020d3b7a 488d8c2400010000 lea rcx,[rsp+100h] SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: nt!KiSwapContext+7a FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe DEBUG_FLR_IMAGE_TIMESTAMP: 4f558b55 FAILURE_BUCKET_ID: X64_0x9F_4_nt!KiSwapContext+7a BUCKET_ID: X64_0x9F_4_nt!KiSwapContext+7a Followup: MachineOwner --------- 0: kd> !analyze -show Unknown bugcheck code (0) Unknown bugcheck description Arguments: Arg1: 0000000000000000 Arg2: 0000000000000000 Arg3: 0000000000000000 Arg4: 0000000000000000