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Windows 7: BSOD happening randomly (mini dmp file included)


04 May 2012   #1

Windows 7 64 bit
 
 
BSOD happening randomly (mini dmp file included)

Hi guys,

I have been having BSOD every once in a while. They seem to happen randomly when I am surfing the web. Can anybody help me with this? I attached the latest mini dmp file. I am using Windows 7 64 bit.

Greatly appreciate any help!

Edit: Looked at the BSOD posting instructions and followed the instructions. I attached what I got from the BSOD collection tool. I couldn't figure how to save the html file from the system performance tool.


My System SpecsSystem Spec
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04 May 2012   #2

Windows 7 64 bit
 
 

Could not see my newly attached mini dmp log...hope this post has it.
My System SpecsSystem Spec
05 May 2012   #3

Windows 7 Home Premium 64 Bit
 
 

You have both avast! and ad-aware on your system. They may conflict by accessing system files at the same time and cause crashes. Recommend removing one or the other.


Problematic software:
Code:
Start Menu\Programs\MSI Afterburner	Wesley-PC\Wesley:Start Menu\Programs\MSI Afterburner	Wesley-PC\Wesley
Start Menu\Programs\Uniblue\DriverScanner	Public:Start Menu\Programs\Uniblue\DriverScanner	Public
MSI Afterburner has known issues with Windows 7. If you are using it to control fans, use SpeedFan instead.

We do not recommend automated driver update software. It often finds drivers for devices similar to but not exactly the same as the hardware actually on the system. This can lead to conflicts and blue screen crashes. If you need help finding driver updates for a certain device, please start a thread in Drivers - Windows 7 Forums instead of using software. Driver updates are not always necessary and some updates can actually decrease system stability rather than increase it, so it is usually better not to update unless a device or its driver is causing problems with the system. If it ain't broke, don't fix it.


Your most recent crash was caused by driverscanner... See the above for resolving it.


Your crashes also indicate hard disk problems and/or memory problems. Hard disk related crashes can be attributed to a few things: hard disk data corruption, hard disk errors, a bad connection between the hard disk and motherboard, corruption of hard disk controller drivers, and/or viruses.
  • If you are overclocking any hardware, please stop.

  • Run Disk Check with both boxes checked for all HDDs and with Automatically fix file system errors checked for all SSDs. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log.
    For any drives that do not give the message:
    Windows has checked the file system and found no problems
    run disk check again as above. In other words, if it says:
    Windows has made corrections to the file system
    after running the disk check, run the disk check again.

  • Run the Western Digital Data Lifeguard Diagnostics to determine whether the hard disk is functioning properly.

  • Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of SFC /SCANNOW Command - System File Checker to provide us with the sfcdetails.txt file if errors occur.

  • Download and install Malwarebytes, update it, do not start the free trial, and then run a full scan. Also run a full scan with your antivirus software installed on your system. If you do not have antivirus software installed, see the Good and Free system security combination. for better security steps and scanning tools. Make sure to update the security software before running the full scan.

  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

    For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working.
    Once these steps have been followed, it is safe to remove and replace components within your computer.
My System SpecsSystem Spec
.


30 Jun 2012   #4

Windows 7 64 bit
 
 

Hi,

I got rid of the device driver updater, one of my anti-virus, and MSI Afterburner. I am still getting BSOD's though.
My System SpecsSystem Spec
30 Jun 2012   #5

Windows 7 Home Premium 64 Bit
 
 

Code:
ASACPI.sys Sun Mar 27 20:30:36 2005 (42476C4C)
Older versions of ASACPI.SYS are a known BSOD problem on Windows 7. Update the driver by:
  1. Going to the Asus motherboard support site
    When you reach the website:
  2. Scroll down the page and click Utilities
  3. Hold Ctrl and press f (ctrl+f) to enter the browser's find feature
  4. Search for "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit" (without quotes)
  5. Download and install the driver.
  6. After installation is complete, verify that it installed correctly.
    • Click Start Menu
    • Click My Computer
    • Go to C:\WIndows\System32\drivers\
    • Verify that the ASACPI.SYS file is dated 2009 or newer (2010,etc.)

CPU Overclock:
Code:
CPUID:        "Intel(R) Core(TM) i5 CPU         760  @ 2.80GHz"
MaxSpeed:     2800
CurrentSpeed: 3733
Please remove the Overclock on your CPU. Also, turn off Turboboost if you have the feature and it is enabled.
My System SpecsSystem Spec
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 BSOD happening randomly (mini dmp file included)




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