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Windows 7: Bsod page_fault_in_nonpaged_area

05 May 2012   #1
gkouk

Windows 7 Ultimate x64
 
 
Bsod page_fault_in_nonpaged_area

Hello, Please find below my system info:

OS: Windows 7 Ultimate x64 SP1
CPU: Intel i7 2600
RAM: Corsair 8GB DUAL (2x4GB)
MB: GA Z68A-D3H-B3
HDD: OCZ AGILITY 3 SSD 60GB
VGA: EVGA 512MB 9800 GTX+

I purchased this computer about 2 weeks ago and it was giving me randomly BSOD. I chose to let the technicians of the store that i bought the computer to perform the connection and installation of the hardware and the OS installation. But a week after having bought the computer i couldnt even install windows updates. So i decided to format the computer and make a fresh clean installation of everything myself.

Since the format on Monday i only had 2 BSOD which can be found in the attached rar file. Last night i run memtest and left it throughout the night, today i found that it had done 11 passes, and no errors were found. Please help me find the root of this problem.


My System SpecsSystem Spec
.
05 May 2012   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 


These crashes were caused by memory corruption/exception (Cx05) probably a driver.
As you have run Memtest it is recommended you run Driver Verifier


* If you are overclocking anything reset to default before running this test.
In other words STOP!!!

* If you have a Raid update its Driver.



Driver Verifier

Quote:
Using Driver Verifier is an iffy proposition.
Most times it'll crash and it'll tell you what the driver is.
But sometimes it'll crash and won't tell you the driver.
Other times it'll crash before you can log in to Windows.
If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise.
Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
NOTE: You can use Low Resource Simulation if you'd like.
From my limited experimentation it makes the BSOD's come faster.
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

If you are using win 8 add these

- Concurrency Stress Test
- DDI compliance checking

Reboot the system and wait for it to crash to the Blue Screen.
Continue to use your system normally, and if you know what causes the crash, do that repeatedly.
The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.
If it doesn't crash for you, then let it run for at least 36 hours of continuous operation


Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.


If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

Thanks to JGriff2 & Usasma.
Using Driver Verifier to identify issues with Windows drivers for advanced users

Driver Verifier

Using Driver Verifier (Windows Drivers)
My System SpecsSystem Spec
05 May 2012   #3
gkouk

Windows 7 Ultimate x64
 
 

Ok, i used driver verifier (as in the post, without the low resource simulation). Windows were crashing right before loading my desktop. I booted again in normal mode, just to make sure that it will crash again, and it did. After the second crash, i booted in safe mode, and disabled driver verifier. Attached you will find all the info again, as well as the two dump files that were created with these crashes.
My System SpecsSystem Spec
.

06 May 2012   #4
zigzag3143

Win 8 Release candidate 8400
 
 

2 driver verified crashes Related to gdrv.sys Microsoft Register Server. Its date is a bit odd so the first thing I would suggest is to download Malwarebytes and run it

Please download the free version of Malwarebytes.
Update it immediately.
Do a full system scan
Let us know the results at the end.

Malwarebytes : Download free malware, virus and spyware tools to get your computer back in shape!


Then if clean run a system file check to verify the OS driver.

SFC /SCANNOW Command - System File Checker

How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7
My System SpecsSystem Spec
06 May 2012   #5
gkouk

Windows 7 Ultimate x64
 
 

Ok, here are the actions i performed and the results:

1) Downloaded and updated Malwarebytes, did a scan, but no problems were found
2) I run scf and it found some errors it could not fix
3) I run scf again, and it found some errors it could not fix
4) I run scf again, and got a blue screen for memory management
5) Rebooted in normal mode, i run scf again, and it found some errors it could not fix

Attached is the rar with the new crash, the log from malwarebytes and the logs from scf (CBS and scf details).

Btw, from what i read in other forums gdrv.sys has something to do with a utility from Gigabyte. Maybe i should try uninstalling this utility, and then repair windows through the installation DVD?

I won't take any actions yet, i will wait for your feedback.
My System SpecsSystem Spec
06 May 2012   #6
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by gkouk View Post
Ok, here are the actions i performed and the results:

1) Downloaded and updated Malwarebytes, did a scan, but no problems were found
2) I run scf and it found some errors it could not fix
3) I run scf again, and it found some errors it could not fix
4) I run scf again, and got a blue screen for memory management
5) Rebooted in normal mode, i run scf again, and it found some errors it could not fix

Attached is the rar with the new crash, the log from malwarebytes and the logs from scf (CBS and scf details).

Btw, from what i read in other forums gdrv.sys has something to do with a utility from Gigabyte. Maybe i should try uninstalling this utility, and then repair windows through the installation DVD?

I won't take any actions yet, i will wait for your feedback.
If SFC found errors it could not fix it is time for a repair install.

GDRV.SYS isnt the gigabyte utility
My System SpecsSystem Spec
08 May 2012   #7
gkouk

Windows 7 Ultimate x64
 
 

Hello again,

So, I just finished repairing Windows, using my installation DVD. And after that i ran the sfc command, first with the /verifyonly and then with /scannow. In both cases the only error found (which cannot be repaired) is for the wmp.dll which as i see has something to do with the windows media player. I tried updating it but it seems that i am already running the latest edition and no updates are found. Next move? Shall i try the driver verifier again? (attached are the logs from sfc).
My System SpecsSystem Spec
08 May 2012   #8
gkouk

Windows 7 Ultimate x64
 
 

No need for driver verifier... It did a BSOD again, without apparent reason... And this time no dump file was created...
My System SpecsSystem Spec
08 May 2012   #9
event3horizon

Windows 7 Pro 64 bit SP1
 
 

kalispera!

download and run the gigabyte charger on/off utility and turn the charging utility OFF! http://download.gigabyte.us/FileList...el-7series.exe
My System SpecsSystem Spec
08 May 2012   #10
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by gkouk View Post
Hello again,

So, I just finished repairing Windows, using my installation DVD. And after that i ran the sfc command, first with the /verifyonly and then with /scannow. In both cases the only error found (which cannot be repaired) is for the wmp.dll which as i see has something to do with the windows media player. I tried updating it but it seems that i am already running the latest edition and no updates are found. Next move? Shall i try the driver verifier again? (attached are the logs from sfc).
If repair install cannot fix the problem it is time for a clean install. You should not install anything that doesnt come off the Win 7 dvd (except perhaps malware) until you see if you are still crashing.
My System SpecsSystem Spec
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