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Windows 7: Random BSOD's when Under Load / just after closing loading application

12 May 2012   #21
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Matt2k View Post
Not really the news I wanted to hear.. heh

But I'm really losing my patience with the laptop So ill give it a go in a few days if I get chance... I just dont get it and I'm kind of glad in a way that you've not been able to pinpoint it straight away.. (means I wasnt failng to find it)

There any other suggestions other than a clean install?

Thanks
Matt
Personally I am a Big fan of clean installs. I do them every 4 months wether I need to or not.


My System SpecsSystem Spec
.
15 May 2012   #22
Matt2k

Windows 7 Pro x64 SP1
 
 

Heh fair enough... I dont have that much time to put my stuff back to how i want (using a ghosted image is a PITA IMHO)

However, i've sat messing with the wifi card and I *touch wood* havent seen a BSOD for a few days (although ive been using my laptop less..) I'm hoping that another clean reinstall of the latest drivers with some tweaks (disabled the bluetooth radio in the card, and put wifi-N back on)

If its still misbehaving ill format and post back

Many thanks for all your help
My System SpecsSystem Spec
15 May 2012   #23
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Matt2k View Post
Heh fair enough... I dont have that much time to put my stuff back to how i want (using a ghosted image is a PITA IMHO)

However, i've sat messing with the wifi card and I *touch wood* havent seen a BSOD for a few days (although ive been using my laptop less..) I'm hoping that another clean reinstall of the latest drivers with some tweaks (disabled the bluetooth radio in the card, and put wifi-N back on)

If its still misbehaving ill format and post back

Many thanks for all your help
good job. I know how tough these can be. Good luck
My System SpecsSystem Spec
.

22 May 2012   #24
Matt2k

Windows 7 Pro x64 SP1
 
 

Hmm

I had some weird windows lockups so bit the bullet and formatted.

First format i couldnt install SP1 (something appeared to be interfering, after 5/6 attemps i reformatted and put it on straight away)

Just had a BSOD from copying from one drive to the other, hopefully you can get something more from it than I can.

Regards
My System SpecsSystem Spec
23 May 2012   #25
writhziden

Windows 7 Home Premium 64 Bit
 
 

Your crash primarily indicates hard disk problems. This could mean hard disk corruption, bad sectors, a failing hard disk, Windows files or registry corruption, viruses, or memory problems.
  • If you are overclocking any hardware, please stop.

  • Run Disk Check with Automatically fix file system errors checked. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log (you may need to search for wininit instead of chkdsk).
    For any drives that do not give the message:
    Windows has checked the file system and found no problems
    run disk check again as above. In other words, if it says:
    Windows has made corrections to the file system
    after running the disk check, run the disk check again.

  • If you have an SSD, make sure the following are up to date:
    • SSD firmware
    • BIOS Version
    • Chipset Drivers
    • Hard disk controller drivers/SATA drivers
    • If you have a Marvell IDE ATA/ATAPI device, uninstall it in device manager and see if the system performs better.

  • Check Windows for corruption. Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of SFC /SCANNOW Command - System File Checker to provide us with the sfcdetails.txt file if errors occur.

  • Download and install Malwarebytes, update it, do not start the free trial, and then run a full scan. Also run a full scan with your antivirus software installed on your system. If you do not have antivirus software installed, see the Good and Free system security combination. for better security steps and scanning tools. Make sure to update the security software before running the full scan.
My System SpecsSystem Spec
24 May 2012   #26
Matt2k

Windows 7 Pro x64 SP1
 
 

OK I thought the other BSOD might of been a one off... Had another BSOD (BSV points to dxgmms1.sys- nVidia driver, but i dont actually know if that is the cause)
(attached) and have followed your steps.
This is using the latest WHQL Driver for the 580M GTX, 301.42


Overclocking
Only overclocking going on is the CPU going into Turbo Mode (rarely)

Disk checks are done:
Results

C: (OCZ vertex 3 240GB SSD)

Code:
 
Checking file system on C:
The type of the file system is NTFS.
A disk check has been scheduled.
Windows will now check the disk.                         
CHKDSK is verifying files (stage 1 of 5)...
  212224 file records processed.                                          File verification completed.
  292 large file records processed.                                      0 bad file records processed.                                        2 EA records processed.                                              45 reparse records processed.                                       CHKDSK is verifying indexes (stage 2 of 5)...
  262336 index entries processed.                                         Index verification completed.
  0 unindexed files scanned.                                           0 unindexed files recovered.                                       CHKDSK is verifying security descriptors (stage 3 of 5)...
  212224 file SDs/SIDs processed.                                         Cleaning up 258 unused index entries from index $SII of file 0x9.
Cleaning up 258 unused index entries from index $SDH of file 0x9.
Cleaning up 258 unused security descriptors.
Security descriptor verification completed.
  25057 data files processed.                                            CHKDSK is verifying Usn Journal...
  37141264 USN bytes processed.                                             Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
  212208 files processed.                                                 File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
  42223974 free clusters processed.                                         Free space verification is complete.
Windows has checked the file system and found no problems.
 234326015 KB total disk space.
  65039588 KB in 101616 files.
     67860 KB in 25058 indexes.
         0 KB in bad sectors.
    322667 KB in use by the system.
     65536 KB occupied by the log file.
 168895900 KB available on disk.
      4096 bytes in each allocation unit.
  58581503 total allocation units on disk.
  42223975 allocation units available on disk.
Internal Info:
00 3d 03 00 dd ee 01 00 d7 aa 03 00 00 00 00 00  .=..............
c8 00 00 00 2d 00 00 00 00 00 00 00 00 00 00 00  ....-...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
Windows has finished checking your disk.
Please wait while your computer restarts.
S: (Seagate 500GB Drive)

Code:
Chkdsk was executed in read/write mode.  
Checking file system on S:
Volume dismounted.  All opened handles to this volume are now invalid.
Volume label is Steamapps.
CHKDSK is verifying files (stage 1 of 5)...
  170240 file records processed.                                          File verification completed.
  115 large file records processed.                                      0 bad file records processed.                                        0 EA records processed.                                              0 reparse records processed.                                       CHKDSK is verifying indexes (stage 2 of 5)...
  185364 index entries processed.                                         Index verification completed.
 
CHKDSK is verifying security descriptors (stage 3 of 5)...
  170240 file SDs/SIDs processed.                                         Cleaning up 132 unused index entries from index $SII of file 0x9.
Cleaning up 132 unused index entries from index $SDH of file 0x9.
Cleaning up 132 unused security descriptors.
Security descriptor verification completed.
  7563 data files processed.                                            CHKDSK is verifying Usn Journal...
  21237288 USN bytes processed.                                             Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
  170224 files processed.                                                 File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
  51857488 free clusters processed.                                         Free space verification is complete.
Windows has checked the file system and found no problems.
 488281087 KB total disk space.
 280513320 KB in 162459 files.
     65636 KB in 7564 indexes.
    272175 KB in use by the system.
     65536 KB occupied by the log file.
 207429956 KB available on disk.
      4096 bytes in each allocation unit.
 122070271 total allocation units on disk.
  51857489 allocation units available on disk.
C: - The SSD

SSD Firmware -I Thought was up to date however new one has been released (end of april) So i've *just* updated this
Bios version is latest
Chipset is latest that Clevo / Sager have released (but theyre quite old..) its a HM67 express chipset.. and annoyingly it seems OEMs Customise whats available so Intel dont have a 'standard' download (unless im being blind! feel free to correct me)
Sata controller is part of the express chipset - so is reasonably outdated, neither Clevo (nor Sager, its american counterpart) has a newer driver on their site...
SMART = Pass


Drive S - The Seagate HDD

Seatools Result:
SMART = Pass
Short-generic = Pass
Long-generic = (not yet ran)

SFC
Pulls up no integrity violations found. (Ran twice just to be sure)

Security:
MSE and Windows Firewall only.

During doing the above, i got another BSOD (BAD_POOL_HEADER)
Dumps attached (middle is the BPH dump)

Also had a BSOD which pulled up pointing to NTFS.sys - did the C drive chkdsk after this (S was done prior) - ths is the latest dump. This occurred during a Malwarebytes scan (obviously putting load on the drive, BSOD was 'Page fault in non paged area')

System is a clean install, with SP1 on prior to installing drivers & third party apps (something interferes with the install of SP1 if done prior..)



Many thanks for any help, The machines starting to send me grey...!


Afterthought: Updating the SSD firmware shouldnt have messed with things in a way which would require another format - would you think?
My System SpecsSystem Spec
24 May 2012   #27
Matt2k

Windows 7 Pro x64 SP1
 
 

Hi

Just had another bluescreen when doing the Malwarebytes scan.. (doesnt seem to want it to complete, this was scanning the S drive during the crash)

dump attached


Many thanks for any help
My System SpecsSystem Spec
24 May 2012   #28
writhziden

Windows 7 Home Premium 64 Bit
 
 

All but one were related to your file system/ssd. The lone difference was the graphics card driver.

Re-install or install the latest drivers for your display card. Your current drivers may be corrupted and/or outdated. Use the following method to re-install the drivers.
  1. Download the drivers you want for your display card(s)
  2. Click Start Menu
  3. Click Control Panel
  4. Click Uninstall a program
  5. For NVIDIA:
    • Uninstall the NVIDIA Graphics Driver (this should uninstall all NVIDIA software and drivers)
    • Restart your computer
    • Make sure NVIDIA 3D Vision Driver, NVIDIA 3D Vision Video Player, NVIDIA HD Audio Driver, and NVIDIA PhysX System Software are not still listed under Uninstall a program through Control Panel
    • If any remain of the above, uninstall one at a time
    • If asked to restart after uninstalling any of the above, do so, and continue uninstalling any remaining NVIDIA items until all are removed
  6. Restart your computer after uninstalling drivers for all display cards
  7. Install the driver you selected for the display cards once Windows starts
My System SpecsSystem Spec
26 May 2012   #29
Matt2k

Windows 7 Pro x64 SP1
 
 

Apologies for the slow reply..

Have cleanly installed the nVidia driver, however prior to getting round to that, i had another bluescreen (different reasoning) which i shall expect will probably point ot the nvidia driver (System Service Exception)

A friend of mine has suggested the BSODs are due to my Vertex 3 - some people have even suggested to remove the Intel Drivers completely, and running the drive with the Microsoft AHCI Controller driver... Which I think will be one of the next thing tried..

I'm thinking I may do another format though.

Dump attached, any details greatly appreciated

Matt
My System SpecsSystem Spec
26 May 2012   #30
Matt2k

Windows 7 Pro x64 SP1
 
 

And another dump...


Regards
My System SpecsSystem Spec
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 Random BSOD's when Under Load / just after closing loading application




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