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Windows 7: Laptop freezes when left idle and won't come out of hybernation.

06 May 2012   #1
asmallwood91

64
 
 
Laptop freezes when left idle and won't come out of hybernation.

HP G62
AMD Athelon II P320 dual-core 2.10Ghz
3GB of RAM
Windows 64 bit OS


My System SpecsSystem Spec
.
07 May 2012   #2
writhziden

Windows 7 Home Premium 64 Bit
 
 

The system health report is not incredibly useful for debugging these types of crashes. Even if you are not having a blue screen crash, please follow the http://www.sevenforums.com/crashes-d...tructions.html to provide us with your system and application logs. Those logs will contain any errors and may help lead to discovering the cause of the crashes.

In the meantime, see if you have a start up program or service that is causing conflicts with hibernation: Troubleshoot Application Conflicts by Performing a Clean Startup
My System SpecsSystem Spec
19 May 2012   #3
asmallwood91

64
 
 

I have now uploaded the BSOD dump file.
My System SpecsSystem Spec
.

19 May 2012   #4
writhziden

Windows 7 Home Premium 64 Bit
 
 

Remove all HP software through Start Menu -> Control Panel -> Uninstall a program.

There seem to be quite a few errors with your HP software, and some of them occur repeatedly over very short intervals which may be freezing the system.


If you are uncomfortable removing the software itself, turn off all HP services and Startup programs as described in: Troubleshoot Application Conflicts by Performing a Clean Startup

Instead of turning off all non-Microsoft services and all startup programs, only turn off the HP services and startup programs. See how the system responds.
My System SpecsSystem Spec
30 May 2012   #5
asmallwood91

64
 
 

I deleted all the hp programs that I didn't need but my computer is still crashing.
My System SpecsSystem Spec
30 May 2012   #6
writhziden

Windows 7 Home Premium 64 Bit
 
 

Please provide us with the latest crash reports for analysis.

http://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
30 May 2012   #7
Trinty

Windows 7 Ultimate x64 - Service Pack 1
 
 

Hello asmallwood91 and welcome to SF forums.

Please read this : http://www.sevenforums.com/crashes-d...tructions.html

1. If you are overclocking any hardware please STOP and back all to defaults.

2. Update all your drivers. You can do it manually or you can use Windows Update.

3. Be sure to you have Minidump files enabled :
Quote:
- Right Click on Computer
- Click on Properties
- On left pane click on Advanced System Settings
* You can be prompted by UAC
- On "Startup and Recovery" click Settings
- Ensure that :
1. Automatically Restart function is disabled
2. Write an event to the system log is enabled
3. For Write debugging information select Small Memory Dump (256kb)
- Reboot if you made any changes.

I will try with this only.

Trinty.

And one small note for other members who analyze BSODs : I made this message myself , If I have anything like anyother, I didnt copied this ! I will use it in other theards if I need too.
My System SpecsSystem Spec
30 May 2012   #8
asmallwood91

64
 
 

Attachment 214400
Here is the updated BSOD.
My System SpecsSystem Spec
30 May 2012   #9
writhziden

Windows 7 Home Premium 64 Bit
 
 

The only reoccurring error I see is event ID 4107. The solution to that is:

Event ID 4107 or Event ID 11 is logged in the Application log in Windows and in Windows Server
My System SpecsSystem Spec
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 Laptop freezes when left idle and won't come out of hybernation.




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