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Windows 7: BSODs randomly. Usually when playing games

06 May 2012   #1

Windows 7 Ultimate x64
 
 
BSODs randomly. Usually when playing games

I have been getting a BSOD that states I should check my memory and video adapter or any newly added hardware or software. I haven't added anything new and I ran the memory diagnostic tool and it came back clean. I've also tried flashing the BIOS and I still get the crash. Event viewer shows the following:

Log Name: System
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 5/6/2012 7:24:36 PM
Event ID: 1001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: *******
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007f (0x0000000000000008, 0x0000000080050031, 0x00000000000006f8, 0xfffff880136388e5). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 050612-63227-01.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-05-06T23:24:36.000000000Z" />
<EventRecordID>38070</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>lawanda</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">0x0000007f (0x0000000000000008, 0x0000000080050031, 0x00000000000006f8, 0xfffff880136388e5)</Data>
<Data Name="param2">C:\Windows\MEMORY.DMP</Data>
<Data Name="param3">050612-63227-01</Data>
</EventData>
</Event>

-----------------


Any and all help is greatly appreciated.

Thanks!

My System SpecsSystem Spec
.

06 May 2012   #2

Win 8 Release candidate 8400
 
 

Before we can investigate the underlying cause you need to update this driver. Yours is from 2005

Asacpi.sys

The pre 2009 version of this driver is a known BSOD cause.
Quote:
Please visit this link: Asus tek computer inc. -support- drivers and download p7p55d le

ASUSTeK Computer Inc. -Support- Drivers and Download P7P55D LE
ASUSTeK Computer Inc. - Motherboards- ASUS P5K-VM

Scroll down to the utilities category, then scroll down to the "atk0110 driver for windowsxp/vista/windows 7 32&64-bit" (it's about the 12th item down).

Download and install it.

Go to c:\windows\system32\drivers to check and make sure that the asacpi.sys file is date stamped from 2009 or 2010 (not before).
My System SpecsSystem Spec
07 May 2012   #3

Windows 7 Ultimate x64
 
 

Thank you for the response. I have updated the drivers and it now reads 2009 on the time stamp. Is there anything else you need from me?

Thanks!
My System SpecsSystem Spec
.


07 May 2012   #4

Windows 7 Ultimate x64
 
 

Also if you could please tell me what I need to open up those memory dump files to read them that would be a great help as well. Opening them up with notepad just shows me a bunch of gobble-dee-gook.

Thanks!
My System SpecsSystem Spec
07 May 2012   #5

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by keredd View Post
Thank you for the response. I have updated the drivers and it now reads 2009 on the time stamp. Is there anything else you need from me?

Thanks!
If you stopped crashing no. If you still are upload the DMP files.

The DMP files are opened with WinDeBugger. You need it and the symbols for what ever OS you wish to look at.

There is a steep learning curve.
My System SpecsSystem Spec
07 May 2012   #6

Windows 7 Ultimate x64
 
 

Well the crashes were infrequent so it may be a week until I know for sure it has stopped. I know that a couple of days max would go by before it happened again. Thank you for your help!
My System SpecsSystem Spec
07 May 2012   #7

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by keredd View Post
Well the crashes were infrequent so it may be a week until I know for sure it has stopped. I know that a couple of days max would go by before it happened again. Thank you for your help!

Good luck
My System SpecsSystem Spec
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 BSODs randomly. Usually when playing games





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