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Windows 7: BSoD when screen saver trying to start

07 Jun 2012   #81
writhziden

Windows 7 Home Premium 64 Bit
 
 

Odd. That definitely sounds like some type of hardware problem. Have you tried cleaning the adapter contacts?
  • "Use an ink eraser or an electrical contact treatment, available at electronics supply stores, to ensure adapter card contacts are clean" (Bug Check 0x7A: KERNEL_DATA_INPAGE_ERROR).

    As you add and remove hardware, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
    Once these steps have been followed, it is safe to remove and replace components within your computer.



My System SpecsSystem Spec
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07 Jun 2012   #82
rting

Win 7 Pro 64 bit
 
 

The electrical contacts looks fine. As I have put both cards in both slots and remove them many times. I sent the defective card out to VisionTek already as I can repeat the problem. The key turning point in all this is the fact that I was able to load version 12.4 without the machine crashing and/or an incomplete install of version 12.4.

......... and after figuring out the memory issues.
My System SpecsSystem Spec
07 Jun 2012   #83
writhziden

Windows 7 Home Premium 64 Bit
 
 

Alright, let us know what VisionTek determines. Nice troubleshooting work, by the way.
My System SpecsSystem Spec
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20 Jun 2012   #84
rting

Win 7 Pro 64 bit
 
 

Quote   Quote: Originally Posted by writhziden View Post
Alright, let us know what VisionTek determines. Nice troubleshooting work, by the way.
They sent me a "refurbished" and updated version of the Radeon HD 4850. My old one has 2xDVI, 1xS-Video. The one they sent has 1xDVI, 1xDP, and 1xHDMI - and what looked like better heat sink.

Tested it, had issues with Crossfire and adjustments with clock speed with their 12-4 version Catalyst Control Center. Wrote to them about the new card.

Here is what they have to say ...

"All of our replacement cards are tested on multiple systems to ensure full functionality before it is process for shipping. Was there any damage to the packaging upon receiving it?

After looking at the pictures of the replacement, the heatsink on the video card will not affect the functionality of the card. We have seen problems with the 12.4 driver with the 4000 series video card as the new driver is designed more for the 5000, 6000, and 7000 series video cards. We would recommend using the 10.4 driver for your card and here is the link ATI Catalyst.

Is it normal for this replacement to have a lock frequency and clock speeds as it is set by design but you should still be able to crossfire this card with any 4850 video card. We would recommend using the 10.4 driver and see if you are able to crossfire the cards.

Thank you,
VisionTek Tech Support
"

May be lifetime warranty is only good as long as they have the right card, etc.
My System SpecsSystem Spec
20 Jun 2012   #85
writhziden

Windows 7 Home Premium 64 Bit
 
 

I had issues with my 4850 with 12.3 and up, so they may have something there with the driver versions. Have you tried an older driver, or the driver they suggest?
My System SpecsSystem Spec
20 Jun 2012   #86
rting

Win 7 Pro 64 bit
 
 

I tried version 10.4 and Crossfire works. However, my game needs version 11.7 so I have version 11.7 now. Still works. That is, I can crossfire and when running Battlefield 3 the second GPU is slightly active (only got up to 19% load when the first GPU reached 100%). If I go even high resolution, the 2nd GPU will not have an increased load.


My System SpecsSystem Spec
20 Jun 2012   #87
writhziden

Windows 7 Home Premium 64 Bit
 
 

Try uninstalling all graphics drivers and letting Windows install the appropriate drivers. It may have the best, up to date drivers for the 4850. I know it installs a good driver for my system with my 4850.
My System SpecsSystem Spec
21 Jun 2012   #88
rting

Win 7 Pro 64 bit
 
 

Oh, I did that before - also works. I guess I cannot crossfire unless I have the correct version of CCC


My System SpecsSystem Spec
21 Jun 2012   #89
writhziden

Windows 7 Home Premium 64 Bit
 
 

Here is the most likely candidate for the software that goes with the driver Windows Update installs: Previous ATI Catalyst Version 11.6
My System SpecsSystem Spec
22 Jun 2012   #90
rting

Win 7 Pro 64 bit
 
 

I have download 11.6 and tried it before. Again, my game needs 11.7 and 11.7 does work. I am still monitoring the second GPU's load. May go to 11.8 or even higher. I have downloaded all versions from 11.6 through 12.4 plus 10.4 through 10.12.
My System SpecsSystem Spec
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 BSoD when screen saver trying to start




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