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Windows 7: BSOD when doing nothing

08 May 2012   #1
gyang1011

Windows 7 Ultimate X64
 
 
BSOD when doing nothing

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 24
BCP1: 00000000001904FB
BCP2: FFFFF8800B697AC8
BCP3: FFFFF8800B697320
BCP4: FFFFF880012289D1
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\050812-10748-01.dmp
C:\Users\G\AppData\Local\Temp\WER-15038-0.sysdata.xml

please help. This happened after I cleaned the MB.


My System SpecsSystem Spec
.
08 May 2012   #2
zigzag3143

Win 8 Release candidate 8400
 
 



We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP



You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:
Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
08 May 2012   #3
gyang1011

Windows 7 Ultimate X64
 
 

050812-10748-01.dmp

has uploaded
My System SpecsSystem Spec
.

08 May 2012   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by gyang1011 View Post
050812-10748-01.dmp

has uploaded
Quite a few files that have no entries in google and may be malware. Please run a malwarebytes scan first.

Also please fill in your system specs.

Please download the free version of Malwarebytes.
Update it immediately.
Do a full system scan
Let us know the results at the end.

Malwarebytes : Download free malware, virus and spyware tools to get your computer back in shape!
My System SpecsSystem Spec
Reply

 BSOD when doing nothing




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