BSOD when doing nothing


  1. Posts : 4
    Windows 7 Ultimate X64
       #1

    BSOD when doing nothing


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033
    Additional information about the problem:
    BCCode: 24
    BCP1: 00000000001904FB
    BCP2: FFFFF8800B697AC8
    BCP3: FFFFF8800B697320
    BCP4: FFFFF880012289D1
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1
    Files that help describe the problem:
    C:\Windows\Minidump\050812-10748-01.dmp
    C:\Users\G\AppData\Local\Temp\WER-15038-0.sysdata.xml

    please help. This happened after I cleaned the MB.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2



    We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

    If you are overclocking STOP



    You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

    The procedure:
    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
    *If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

    To ensure minidumps are enabled:
    * Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    * Under the Advanced tab, click on the Startup and Recovery Settings... button.
    * Ensure that Automatically restart is unchecked.
    * Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    * Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    * OK your way out.
    * Reboot if changes have been made.
      My Computer


  3. Posts : 4
    Windows 7 Ultimate X64
    Thread Starter
       #3

    050812-10748-01.dmp

    has uploaded
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    gyang1011 said:
    050812-10748-01.dmp

    has uploaded
    Quite a few files that have no entries in google and may be malware. Please run a malwarebytes scan first.

    Also please fill in your system specs.

    Please download the free version of Malwarebytes.
    Update it immediately.
    Do a full system scan
    Let us know the results at the end.

    Malwarebytes : Download free malware, virus and spyware tools to get your computer back in shape!
      My Computer


 

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