Computer Lags Then Crashes


  1. Posts : 107
    Windows 8 Pro x64
       #1

    Computer Lags Then Crashes


    Hi , my PC has a problem where it starts to lag, the mouse moves slowly and sound is crackly but before i can do anything it crashes the i have to unplug it and start again. What is this? it is very annoying when im in the middle of something
      My Computer


  2. Posts : 219
    Mac OS X 10.9
       #2

    I could be a hardware issue or a virus. Also it could be your Hard drive is full.
      My Computer


  3. Posts : 107
    Windows 8 Pro x64
    Thread Starter
       #3

    this a a clean install of windows and my hard drive it 500gb and ive only used 27gb
      My Computer


  4. Posts : 1,413
    Windows 7 Home Premium x64
       #4

    Hello Dominic, could you please follow these instructions?
      My Computer


  5. Posts : 107
    Windows 8 Pro x64
    Thread Starter
       #5

    Oh it does not show BSOD, it just freezes.
      My Computer


  6. Posts : 219
    Mac OS X 10.9
       #6

    Dominic Warden said:
    Oh it does not show BSOD, it just freezes.
    It kinda seems like a hardware issue to me.
      My Computer


  7. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #7

    If the system is still under warranty, I would recommend sending it in to have diagnostic tests done and any bad hardware replaced.
       Warning
    Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!


    Do the following hardware checks:
    • If you are overclocking any hardware, please stop.

    • Monitor temperatures during the following tests.
      Use the following programs to monitor the temperatures.


    • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

      For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
      1. Shut down and turn off your computer.
      2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
      3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
      4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working.

      Once these steps have been followed, it is safe to remove and replace components within your computer.
      My Computer


  8. Posts : 1
    Windows 7
       #8

    had the same problem. fixed it quickly. the power cable connecting the PSU and the motherboard got loose because i moved the pc around a lot and worked on the hardware.
    you might also check if your ram sits correctly.
      My Computer


 

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