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Windows 7: BSOD While running various games

11 May 2012   #11
Sickofguessing

Windows 7 Home Premium x64
 
 

I thought I updated the usbfilter.sys with the newest chipset drivers from AMD that include usbfilter.sys but it didnt seem to stop the BSOD so I unticked it from the drivers in verifier.

Updated the drivers for my graphics accidently so I couldnt play Company of Heroes without having texture tearing to BSOD so I played World of Warcraft until it just BSOD.

as a consequence I cant get catalyst control center to install or work sadly.

So with this BSOD from gaming whilst using Driver verifier what does this show?
*.dmp attached*


My System SpecsSystem Spec
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11 May 2012   #12
zigzag3143

Win 8 Release candidate 8400
 
 

Most recent is verified and related to usbfilter.sys.

CCC is often problematic in terms of stability.
My System SpecsSystem Spec
12 May 2012   #13
Sickofguessing

Windows 7 Home Premium x64
 
 

I got CCC back working albeit an older version but with the same drivers that is bug free for my IGC.

but if USBfilter.sys is causing the BSOD during games and even when I update it to the newest chipset I can find what can I do? Do I remove it from the computer? Or should I contact AMD to get advice on it?
My System SpecsSystem Spec
.

12 May 2012   #14
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Sickofguessing View Post
I got CCC back working albeit an older version but with the same drivers that is bug free for my IGC.

but if USBfilter.sys is causing the BSOD during games and even when I update it to the newest chipset I can find what can I do? Do I remove it from the computer? Or should I contact AMD to get advice on it?
I would first rename USBFILTER.sys to USBfilter.bak to prevent it from loading.

Just to be safe make sure you have a backup first.

If there are no complaints from the system and nothing uses it, leave it that way.

If that doesnt fix the problem contacting AMD cant hurt.
My System SpecsSystem Spec
12 May 2012   #15
Sickofguessing

Windows 7 Home Premium x64
 
 

I totally removed it by uninstalling it and removing it in RegEdit as the readme from the driver folder instructed and no problems at the moment.

Thought it was all clear till I got two BSOD, one from kmode exception not handled with ntoskrnl.exe and atikmpag.sys ( seems the computer is just finding problems to piss me off with )
And another system service exception from ntoskrnl.exe

I'll upload dmp late gmt tomorrow as I am away from my computer/internet at the moment ... hopefully you can still help me and figure what's going wrong
My System SpecsSystem Spec
19 May 2012   #16
Sickofguessing

Windows 7 Home Premium x64
 
 

Sorry about this had a total mess on with truecrypt and other stuff ended up reinstalling.

I emailed gigabyte and they didnt really answer my question just stated to download the chipset which includes the exact same old usbfilter.sys

Left it uninstalled and downloaded the new gear drivers but it still BSOD but this time during a youtube video.

Been playing the new Diablo 3 for hours on end without a single BSOD at all. Quite confusing but its frustrating me more so.

Dropped the last dmp file if this doesn't show any reason what's going on im just going to upgrade my PSU and install my graphics card to see if I ever have any problems with nVidia graphics.

Thanks for the help so far!
My System SpecsSystem Spec
19 May 2012   #17
writhziden

Windows 7 Home Premium 64 Bit
 
 

Problematic software:
Code:
Start Menu\Programs\Defraggler	Public:Start Menu\Programs\Defraggler	Public
I recommend against 3rd party defrag tools. Windows has some nice command line flags for the defrag command that will accomplish the same tasks as 3rd party programs. The -b and -w flags will defrag boot files and the boot registry items as well as compact the data to the center of the disk for faster access.
defrag c: -b
defrag -c -v -w
The first command optimizes boot performance for the Windows drive by defragmenting boot files and boot registry items.

The second command includes all drives on the system through the -c command and optimizes the drives by compacting the data to the center of the disk. Verbose output through the -v option is optional to provide the user with more information about the defrag tasks. The commands have to be run in an Elevated Command Prompt


Your crash indicates DirectX, which could mean you have corrupted DirectX files, corrupted graphics card drivers, or other graphics card issues.
  • Check Windows for corruption. Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of SFC /SCANNOW Command - System File Checker to provide us with the sfcdetails.txt file if errors occur.

  • Re-install or install the latest drivers for your display card. Your current drivers may be corrupt and/or outdated. Use the following method to re-install the drivers.
    1. Download the drivers you want for your display card(s)
    2. Click Start Menu
    3. Click Control Panel
    4. Click Uninstall a program
    5. For NVIDIA:
      • Uninstall the NVIDIA Graphics Driver (this should uninstall all NVIDIA software and drivers)
      • Restart your computer
      • Make sure NVIDIA 3D Vision Driver, NVIDIA 3D Vision Video Player, NVIDIA HD Audio Driver, and NVIDIA PhysX System Software are not still listed under Uninstall a program through Control Panel
      • If any remain of the above, uninstall one at a time
      • If asked to restart after uninstalling any of the above, do so, and continue uninstalling any remaining NVIDIA items until all are removed
    6. For AMD:
      • Uninstall AMD Catalyst Install Manager if it is listed (this should remove all AMD graphics software and drivers)
      • If AMD Catalyst Install Manager is not listed, use the following method to uninstall the graphics drivers:
        1. Click Start Menu
        2. Right Click My Computer/Computer
        3. Click Manage
        4. Click Device Manager from the list on the left
        5. Expand Display adapters
        6. Do the following for each adapter (in case you have multiple display cards)
          • Right click the adapter
          • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
          • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK

          Alternatively:
          1. Login as an adminstrative user
          2. Click Start Menu
          3. Click Control Panel
          4. Click Hardware and Sound
          5. Click Device Manager (the last link under Devices and Printers)
          6. Expand Display adapters
          7. Do the following for each adapter (in case you have multiple display cards)
            • Right click the adapter
            • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
            • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
      • Restart your computer after uninstalling drivers for all display cards
      • Install the driver you selected for the display cards once Windows starts
My System SpecsSystem Spec
23 May 2012   #18
Sickofguessing

Windows 7 Home Premium x64
 
 

Done SFC scan 5 times with restarts in between and nothing came up. Removed defraggler I cant even remember installing that.

Un-installed and re-installed my AMD drivers before and I got the same BSOD's whether I was using the new 12.4 (which are buggy and broken for my G-Card) or the older 12.3 (which work perfectly) Still get BSOD's either way.

Done all that I regularly do the SFC scan when I reinstall windows anyway but no faults at all. I even burned off a clean disc when I re-installed windows the other day.
My System SpecsSystem Spec
23 May 2012   #19
writhziden

Windows 7 Home Premium 64 Bit
 
 

You may want to try 11.9 or older drivers. The 12.x drivers have been causing issues on a number of systems of late; I am not sure why. Even my own system with an ATI card hangs every once in a while, but I do not get any blue screens, and the hangs are infrequent enough that I have not felt the need to roll back my driver yet.


The crashes themselves are inconclusive and blaming Windows processes. This typically indicates either Windows corruption or hardware. If changing out drivers for your graphics card does not help, run some hardware checks.
  • If you are overclocking any hardware, please stop.

  • Monitor temperatures during the following tests.
    Use the following programs to monitor the temperatures.
  • I realize you already ran Memtest86+, but it may be worth running a second time when you have time to do so. Sometimes, Memtest86+ will miss testing parts of the RAM that are failing on a first run and will catch them on a second or third set of 7-10 passes.

    Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

    warning   Warning
    Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!


    For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
    Once these steps have been followed, it is safe to remove and replace components within your computer.
My System SpecsSystem Spec
23 May 2012   #20
Sickofguessing

Windows 7 Home Premium x64
 
 

Read what you said about the drivers and the "AMD recommended" say 11.6b rollback which is pretty far back so I guess i'll try these.

What I will do is run through these tests I recognise furmark I just was not sure if I should do it. See if anything happens. But chances are I am just going to end up buying a new PSU to use my other G-Card as the problems with the Integrated GPU are getting on my nerves.

I literally have a anti-static mat /w the strap on my desk at all times so ESD protection is somthing I practice but I never would have thought about draining the circuit.

Thanks for the guide.
My System SpecsSystem Spec
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