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Windows 7: BSOD after computer sleeps/hibernates a few minutes after waking

09 May 2012   #1
benper

Windows 7 Home Premium x64
 
 
BSOD after computer sleeps/hibernates a few minutes after waking

Recently (for the last few months), I've been having a problem where if I sleep/hibernate my laptop (Dell XPS 15), whether that be by shutting the lid or manually, upon waking I receive a BSOD after 5-20 minutes. The message presented is a DRIVER_POWER_STATE_FALIURE. Interestingly, until the crash my USB ports also stop working completely.

I'm running Windows 7 Home Premium x64, which is NOT the original install, but a new one made from a retail CD. I installed this straight after getting the laptop (July 2010), and had no problems until mid-March.

Any help would be appreciated, I can provide any information I've missed!


My System SpecsSystem Spec
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09 May 2012   #2
zigzag3143

Win 8 Release candidate 8400
 
 

The most recent DMP file is from April 15 so the current cause may be different. These, however, were Related to wwanussf.sys F3607gw Mobile Broadband Module from Ericsson AB. Yours is from before win 7 was released so it cant know how to work in it.

I would update to the newest.
My System SpecsSystem Spec
09 May 2012   #3
benper

Windows 7 Home Premium x64
 
 

Ah ok, would it help if I disabled that device in Device Manager? I don't use it anyway.
My System SpecsSystem Spec
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09 May 2012   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by benper View Post
Ah ok, would it help if I disabled that device in Device Manager? I don't use it anyway.
If you dont use it remove it in programs add/remove.
My System SpecsSystem Spec
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 BSOD after computer sleeps/hibernates a few minutes after waking




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