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Sony VAIO BSOD at windows password stage
Hi
I am new to this so please go easy on me . . . .
My daughter's Sony VAIO PCG-71911M running windows 7 is suffering from the BSOD within seconds of entering her windows password. The blue screen is all gibberish to me but Bad_Pool_Header appears as the error at the top of the screen on most occassions.
I am able to boot using Safe Mode and Networking and the laptop appears to be very stable when this option is selected.
Through Safe Mode I have attempted system restores which allow me to get past the windows password stage on a normal boot. But I then get error messages and network connectivity is unavailable when i then reboot I end up with the BSOD issue again.
Any help / advice would be gratefully received.
Many thanks
Ian.