Windows 7: Dell E6420 BSOD

JHBPJF · 11 May 2012

Hopefully I did this right. This Dell E6420 company laptop has been giving BSOD errors. I have my speculations that it is the Bluecoat client that we have installed on it, but just want to confirm as the dump file throws up several other things.

Windows 7 Enterprise x86
Re-imaged using our custom deployment.
System is fairly new with a i5 & 4gig memory.

The Windows_NT6_BSOD_jcgriff2.zip & Perfmon is attached. Please let me know what you guys find

zigzag3143 · 11 May 2012

Literally all of these were related to proxyclientwebfilter32.sys. I would remove it at least to test

Old driver needing updating

Code:

mdmxsdk.sys    
omci.sys    
dne2000.sys    
CVPNDRVA.sys    
HSX_CNXT.sys    
HSXHWAZL.sys    
HSX_DPV.sys   
XAudio32.sys

How To Find Drivers:

Quote:

- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference Driver Reference
Driver Reference Table (DRT)

JHBPJF · 11 May 2012

okay I figured. thanks for the confirmation!

zigzag3143 · 11 May 2012

Quote: Originally Posted by JHBPJF

okay I figured. thanks for the confirmation!

My pleasure. It was fairly conclusive.

Good luck

Windows 7: Dell E6420 BSOD

Dell E6420 BSOD problems?