New
#1
Video turns black and grey, keyboard/mouse becomes unresponsive
Hello ,
I bought a new computer with the following parts.
PCPartPicker part list / Price breakdown by merchant / Benchmarks
CPU: Intel Core i3-2120 3.3GHz Dual-Core Processor ($117.99 @ SuperBiiz)
Motherboard: ASRock P67 PRO3 SE ATX LGA1155 Motherboard ($102.55 @ Newegg)
Memory: Patriot Signature 8GB (2 x 4GB) DDR3-1600 Memory ($41.99 @ Amazon)
Hard Drive: Samsung Spinpoint F3 1TB 3.5" 7200RPM Internal Hard Drive ($109.99 @ Newegg)
Video Card: Asus Radeon HD 7850 2GB Video Card ($249.99 @ Amazon)
Case: Fractal Design Core 3000 ATX Mid Tower Case ($69.99 @ NCIX US)
Power Supply: Corsair 500W ATX12V Power Supply ($41.98 @ Newegg)
Optical Drive: LG GH22NS90B DVD/CD Writer ($22.98 @ Newegg)
Monitor: Acer S220HQLAbd 21.5" Monitor ($128.96 @ CompUSA)
Total: $886.42
(Prices include shipping and discounts when available.)
(Generated by PCPartPicker 2012-05-12 00:22 EDT-0400)
When I first got it, it arrived without the video card so I used a temp one. The computer started crashing, so I thought it was because the video card was old. I borrowed another one from a friend and uninstalled the old drivers and installed the new ones. The same thing happened with this one. I decided to run some test so I downloaded prime95, memtest86+, and a video benchmark. Everything passed except for prime95. Memtest ran for 11 hours with no errors and prime95 crashes after a couple of minutes. I returned the motherboard because I thought it was faulty, but the same thing happens with replacement. I tried moving the memory sticks to different slots and using one and then the other. I tried installing windows 7 32bit and 64bit. I ran the diagnostic test for the cpu and everything passed. I have installed the latest updated drivers.
So if it's not the motherboard, memory, cpu, nor gpu, what could it be. Can someone please help me identify the problem(s). I don't know where the .dmp went but here is a screen shot https://i.imgur.com/MN9Lz.png and I will attach the PERFMON HTML file.