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Windows 7: BSOD help! No Idea what is the cause.

12 May 2012   #1

Windows 7 home premium 64bit
 
 
BSOD help! No Idea what is the cause.

I recently had bsod's this week. If Im playing bf3 plus watch youtube videos = Boom there you go bsod. That's all I know. Please I need some help here guys. Thank you in advance. I will attach my minidump file.

PC specs:
Amd phenomII x4 955 @4.1ghz with a70
Amd HD 6950 2gb (2) in xf mode (stock clocks)
gigabyte 990fxa-ud3 mobo
8gb mushkin ram
1000w ocz z psu

My System SpecsSystem Spec
.

12 May 2012   #2

Windows 8.1 Pro x64
 
 

This is a TDR116 Error which is typically caused by your display driver or a defect in your RAM/GPU
Its likely a RAM issues in your case
STOP 0x116: VIDEO_TDR_ERROR troubleshooting
RAM - Test with Memtest86+

Do the RAM Test & post back with your results.

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa8015b5d4e0, fffff88000c53ae4, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : atikmpag.sys ( atikmpag+7ae4 )

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa8015b5d4e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88000c53ae4, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP: 
atikmpag+7ae4
fffff880`00c53ae4 4883ec28        sub     rsp,28h

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`0bbe1a68 fffff880`05b5b000 : 00000000`00000116 fffffa80`15b5d4e0 fffff880`00c53ae4 00000000`00000000 : nt!KeBugCheckEx
fffff880`0bbe1a70 fffff880`05b5ad0a : fffff880`00c53ae4 fffffa80`15b5d4e0 fffffa80`0c9f4570 fffffa80`0986b010 : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`0bbe1ab0 fffff880`04a5ef07 : fffffa80`15b5d4e0 00000000`00000000 fffffa80`0c9f4570 fffffa80`0986b010 : dxgkrnl!TdrIsRecoveryRequired+0x1a2
fffff880`0bbe1ae0 fffff880`04a88b75 : fffffa80`ffffffff 00000000`0008c90e 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiReportHwHang+0x40b
fffff880`0bbe1bc0 fffff880`04a5a2d5 : fffffa80`0986b010 fffffa80`00000005 00000000`0008c90e 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71
fffff880`0bbe1bf0 fffff880`04a86e7a : 00000000`00000000 fffffa80`06e7bd50 00000000`00000080 fffffa80`0986b010 : dxgmms1!VidSchiScheduleCommandToRun+0x1e9
fffff880`0bbe1d00 fffff800`03728e6a : 00000000`fffffc32 fffffa80`093ecb50 fffffa80`06d0d040 fffffa80`093ecb50 : dxgmms1!VidSchiWorkerThread+0xba
fffff880`0bbe1d40 fffff800`03482f06 : fffff800`03604e80 fffffa80`093ecb50 fffff800`03612cc0 00000000`000c93b3 : nt!PspSystemThreadStartup+0x5a
fffff880`0bbe1d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
atikmpag+7ae4
fffff880`00c53ae4 4883ec28        sub     rsp,28h

SYMBOL_NAME:  atikmpag+7ae4

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmpag

IMAGE_NAME:  atikmpag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4f597fca

FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys

BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys

Followup: MachineOwner
---------
My System SpecsSystem Spec
12 May 2012   #3

Windows 7 home premium 64bit
 
 

Thanks for the fast reply, I will try to run memtest tomorrow. But how do you run memtest?
My System SpecsSystem Spec
.


12 May 2012   #4

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by lilmoja View Post
Thanks for the fast reply, I will try to run memtest tomorrow. But how do you run memtest?
Everything is detailed in the tutorial linked above
My System SpecsSystem Spec
12 May 2012   #5

Windows 7 home premium 64bit
 
 

Im done running it and shows no error. 4 passes almost 8 hrs I guess. I will attach a picture.
My System SpecsSystem Spec
12 May 2012   #6

Windows 7 home premium 64bit
 
 

yowanvista where are you?
My System SpecsSystem Spec
12 May 2012   #7

Windows 7 home premium 64bit
 
 

Bump
My System SpecsSystem Spec
13 May 2012   #8

Windows 7 home premium 64bit
 
 

Bump
My System SpecsSystem Spec
13 May 2012   #9

Windows 8.1 Pro x64
 
 

Your RAM seems to be fine, try to reinstall your display driver
AMD Graphics Drivers & Software
My System SpecsSystem Spec
13 May 2012   #10

Windows 7 home premium 64bit
 
 

Ok ill reinstall it tomorrow. I will give you an update.
My System SpecsSystem Spec
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 BSOD help! No Idea what is the cause.





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