BSOD help! No Idea what is the cause.


  1. Posts : 20
    Windows 7 home premium 64bit
       #1

    BSOD help! No Idea what is the cause.


    I recently had bsod's this week. If Im playing bf3 plus watch youtube videos = Boom there you go bsod. That's all I know. Please I need some help here guys. Thank you in advance. I will attach my minidump file.

    PC specs:
    Amd phenomII x4 955 @4.1ghz with a70
    Amd HD 6950 2gb (2) in xf mode (stock clocks)
    gigabyte 990fxa-ud3 mobo
    8gb mushkin ram
    1000w ocz z psu
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

    This is a TDR116 Error which is typically caused by your display driver or a defect in your RAM/GPU
    Its likely a RAM issues in your case
    STOP 0x116: VIDEO_TDR_ERROR troubleshooting
    RAM - Test with Memtest86+

    Do the RAM Test & post back with your results.

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 116, {fffffa8015b5d4e0, fffff88000c53ae4, 0, 2}
    
    Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : atikmpag.sys ( atikmpag+7ae4 )
    
    VIDEO_TDR_FAILURE (116)
    Attempt to reset the display driver and recover from timeout failed.
    Arguments:
    Arg1: fffffa8015b5d4e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: fffff88000c53ae4, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
    Arg4: 0000000000000002, Optional internal context dependent data.
    
    Debugging Details:
    ------------------
    
    
    FAULTING_IP: 
    atikmpag+7ae4
    fffff880`00c53ae4 4883ec28        sub     rsp,28h
    
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
    
    CUSTOMER_CRASH_COUNT:  1
    
    BUGCHECK_STR:  0x116
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    STACK_TEXT:  
    fffff880`0bbe1a68 fffff880`05b5b000 : 00000000`00000116 fffffa80`15b5d4e0 fffff880`00c53ae4 00000000`00000000 : nt!KeBugCheckEx
    fffff880`0bbe1a70 fffff880`05b5ad0a : fffff880`00c53ae4 fffffa80`15b5d4e0 fffffa80`0c9f4570 fffffa80`0986b010 : dxgkrnl!TdrBugcheckOnTimeout+0xec
    fffff880`0bbe1ab0 fffff880`04a5ef07 : fffffa80`15b5d4e0 00000000`00000000 fffffa80`0c9f4570 fffffa80`0986b010 : dxgkrnl!TdrIsRecoveryRequired+0x1a2
    fffff880`0bbe1ae0 fffff880`04a88b75 : fffffa80`ffffffff 00000000`0008c90e 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiReportHwHang+0x40b
    fffff880`0bbe1bc0 fffff880`04a5a2d5 : fffffa80`0986b010 fffffa80`00000005 00000000`0008c90e 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71
    fffff880`0bbe1bf0 fffff880`04a86e7a : 00000000`00000000 fffffa80`06e7bd50 00000000`00000080 fffffa80`0986b010 : dxgmms1!VidSchiScheduleCommandToRun+0x1e9
    fffff880`0bbe1d00 fffff800`03728e6a : 00000000`fffffc32 fffffa80`093ecb50 fffffa80`06d0d040 fffffa80`093ecb50 : dxgmms1!VidSchiWorkerThread+0xba
    fffff880`0bbe1d40 fffff800`03482f06 : fffff800`03604e80 fffffa80`093ecb50 fffff800`03612cc0 00000000`000c93b3 : nt!PspSystemThreadStartup+0x5a
    fffff880`0bbe1d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  .bugcheck ; kb
    
    FOLLOWUP_IP: 
    atikmpag+7ae4
    fffff880`00c53ae4 4883ec28        sub     rsp,28h
    
    SYMBOL_NAME:  atikmpag+7ae4
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: atikmpag
    
    IMAGE_NAME:  atikmpag.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4f597fca
    
    FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
    
    BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 20
    Windows 7 home premium 64bit
    Thread Starter
       #3

    Thanks for the fast reply, I will try to run memtest tomorrow. But how do you run memtest?
      My Computer


  4. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #4

    lilmoja said:
    Thanks for the fast reply, I will try to run memtest tomorrow. But how do you run memtest?
    Everything is detailed in the tutorial linked above :)
      My Computer


  5. Posts : 20
    Windows 7 home premium 64bit
    Thread Starter
       #5

    Im done running it and shows no error. 4 passes almost 8 hrs I guess. I will attach a picture.
      My Computer


  6. Posts : 20
    Windows 7 home premium 64bit
    Thread Starter
       #6

    yowanvista where are you?
      My Computer


  7. Posts : 20
    Windows 7 home premium 64bit
    Thread Starter
       #7

    Bump
      My Computer


  8. Posts : 20
    Windows 7 home premium 64bit
    Thread Starter
       #8

    Bump
      My Computer


  9. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #9

    Your RAM seems to be fine, try to reinstall your display driver
    AMD Graphics Drivers & Software
      My Computer


  10. Posts : 20
    Windows 7 home premium 64bit
    Thread Starter
       #10

    Ok ill reinstall it tomorrow. I will give you an update.
      My Computer


 

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