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Windows 7: Random BSOD

12 May 2012   #1
merik

windows 7 Home premium 64 bit
 
 
Random BSOD

Hello, I am getting random BSODs and i dont know why, sometimes it happens when im gaming, browsing internet, or just when the computer is idle.

I just bought the computer 2 days ago and it happened right from the start ( Windows 7 64 bit OEM preinstalled, didnt install anything myself yet.)

I copied the last report
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF80002F00850
BCP3: 0000000000000000
BCP4: FFFFFFFFFFFFFFFF
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Is Windows 7 . . .
- 64 bit
- original Windows 7 Home premium OEM
- OEM
- What is the age of system (hardware)? I have this computer for 2 days everything is new.
- What is the age of OS installation? also a few days, i havent reinstalled.

I have done the steps in the Instructions thread, here is the zip:
Attachment 211490


I hope you can help me
Thanks.


My System SpecsSystem Spec
.
12 May 2012   #2
zigzag3143

Win 8 Release candidate 8400
 
 


These crashes were caused by memory corruption/exception (Cx05) probably a driver.
Please run these two tests to verify your memory and find which driver is causing the problem.


* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

* If you have a Raid update its Driver.




Memtest.
Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5-7 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.


RAM - Test with Memtest86+






Driver Verifier

Quote:
Using Driver Verifier is an iffy proposition.
Most times it'll crash and it'll tell you what the driver is.
But sometimes it'll crash and won't tell you the driver.
Other times it'll crash before you can log in to Windows.
If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise.
Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
NOTE: You can use Low Resource Simulation if you'd like.
From my limited experimentation it makes the BSOD's come faster.
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

If you are using win 8 add these

- Concurrency Stress Test
- DDI compliance checking

Reboot the system and wait for it to crash to the Blue Screen.
Continue to use your system normally, and if you know what causes the crash, do that repeatedly.
The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.
If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.
Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.


If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

Thanks to JCGriff2 & Usasma.

Sysnative Forums

Driver Reference Table (DRT)


Using Driver Verifier to identify issues with Windows drivers for advanced users

Driver Verifier

Using Driver Verifier (Windows Drivers)
My System SpecsSystem Spec
19 May 2012   #3
merik

windows 7 Home premium 64 bit
 
 

So ive started Driver verifier, and it crashed a few times, but i didnt see what caused the crash.
Is there some kind of log file somewhere to see it?

Thanks
My System SpecsSystem Spec
.

19 May 2012   #4
writhziden

Windows 7 Home Premium 64 Bit
 
 

Please follow the http://www.sevenforums.com/crashes-d...tructions.html and we will see if the crashes generated new .dmp files.
My System SpecsSystem Spec
22 May 2012   #5
merik

windows 7 Home premium 64 bit
 
 

Ok i followed the instructions, here is a new report

Attachment 213009
My System SpecsSystem Spec
22 May 2012   #6
writhziden

Windows 7 Home Premium 64 Bit
 
 

No .dmp files in your crash report. More than likely, you are deleting them using CCleaner. Please refrain from using CCleaner for the remainder of your time getting help on here.

Your bugcheck codes indicate a driver issue. Keep Verifier enabled and do not use CCleaner as it prevents us from determining the driver(s) causing your crashes.
My System SpecsSystem Spec
27 May 2012   #7
merik

windows 7 Home premium 64 bit
 
 

ok here is a new report after some BSODs

Attachment 213867
My System SpecsSystem Spec
27 May 2012   #8
writhziden

Windows 7 Home Premium 64 Bit
 
 

Verifier Enabled crashes blame memory_corruption. This would indicate a hardware issue. Disable Verifier prior to doing the next steps.


Run some hardware checks.
  • If you are overclocking any hardware, please stop.

  • Monitor temperatures during the following tests.
    Use the following programs to monitor the temperatures.
  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

    warning   Warning
    Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!


    For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
    Once these steps have been followed, it is safe to remove and replace components within your computer.
My System SpecsSystem Spec
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