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Windows 7: BSOD crash usbport.sys suspected, please help with dump file analysis

14 May 2012   #11
writhziden

Windows 7 Home Premium 64 Bit
 
 

The short answer to your question is: yes.

USB ports can sometimes enter a safe power state to protect the system from power surges due to USB devices. To reset the USB ports to a nominal power state:
  1. Shut down and turn off the computer.
  2. Unplug the computer from the wall or surge protector (then remove the battery if it is a laptop).
  3. "Remove the computer from any port replicator or docking station, disconnect
    cables to printers or devices such as external monitors, USB memory sticks or SD cards, headset or external speakers, mouse or auxiliary keyboard, turn off WIFI and Bluetooth wireless devices." (Use Hard Reset to Resolve Hardware and Software Issues HP Pavilion dv5000 Notebook PC series - HP Customer Care (United States - English))
  4. Hold down the power button for 30 seconds. This closes the circuit and ensures all
    power from components is drained to clear the software connections between the BIOS
    and hardware and clear any corruption in the temporary memory.
  5. (If it is a laptop, plug the battery back into the laptop and then) Plug the computer back into the wall. Do not reconnect any unnecessary peripherals; monitor, keyboard,
    and mouse should suffice and be the only peripherals reconnected.
  6. Turn it on to reinitialize the software connections between the BIOS and hardware



My System SpecsSystem Spec
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15 May 2012   #12
arrowj

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

The G53 is still happy, no BOSD so far.
I'll wait and see if it stays that way.

Appreciate the assistance and the time taken to reply.

John
My System SpecsSystem Spec
15 May 2012   #13
writhziden

Windows 7 Home Premium 64 Bit
 
 

No problem. Post back when you are sure it is solved or if you need any help.
My System SpecsSystem Spec
.

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 BSOD crash usbport.sys suspected, please help with dump file analysis




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