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Windows 7: Random start-up BSODs (IRQL_NOT_LESS_OR_EQUAL 0x0000000A)

21 May 2012   #11
writhziden

Windows 7 Home Premium 64 Bit
 
 

No need to re-run the tests if you already did them that thoroughly. If the GPU is getting that hot, I would check it for dust and make sure nothing is blocking the fan. Also try re-seating the GPU.

As you add and remove hardware, follow these steps for ESD safety:
  1. Shut down and turn off your computer.
  2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
  3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
  4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
Once these steps have been followed, it is safe to remove and replace components within your computer.


My System SpecsSystem Spec
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21 May 2012   #12
Namish

Windows 7 64
 
 

Writhziden,

It is now reseated. And there was lots of dust inside the fan. Should I try the burn in test again?

Kyle
My System SpecsSystem Spec
21 May 2012   #13
writhziden

Windows 7 Home Premium 64 Bit
 
 

Up to you. You can run the burn-in test if you'd like, or you can see if the system is stable for a time. Both would be good tests.
My System SpecsSystem Spec
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23 May 2012   #14
Namish

Windows 7 64
 
 

I haven't had time for another burn in test and probably wont until the weekend, but here's a few more bluescreens. Not sure if they will be any different from the last few but it's worth a shot.

Thanks,
Kyle
My System SpecsSystem Spec
23 May 2012   #15
writhziden

Windows 7 Home Premium 64 Bit
 
 

Crash indicated DirectX again, which means either DirectX is corrupted (unlikely given SFC /SCANNOW yields no errors), or you have a graphics card or graphics card driver issue.
My System SpecsSystem Spec
23 May 2012   #16
Namish

Windows 7 64
 
 

Ok I'll try to uninstall and re install the drivers then and if I crash again after that I'll buy a new video card. Does that sound right?
My System SpecsSystem Spec
23 May 2012   #17
writhziden

Windows 7 Home Premium 64 Bit
 
 

Make sure when you re-install you do so the right way.

Re-install or install the latest drivers for your display card. Your current drivers may be corrupted and/or outdated. Use the following method to re-install the drivers.
  1. Download the drivers you want for your display card(s)
  2. Click Start Menu
  3. Click Control Panel
  4. Click Uninstall a program
  5. For NVIDIA:
    • Uninstall the NVIDIA Graphics Driver (this should uninstall all NVIDIA software and drivers)
    • Restart your computer
    • Make sure NVIDIA 3D Vision Driver, NVIDIA 3D Vision Video Player, NVIDIA HD Audio Driver, and NVIDIA PhysX System Software are not still listed under Uninstall a program through Control Panel
    • If any remain of the above, uninstall one at a time
    • If asked to restart after uninstalling any of the above, do so, and continue uninstalling any remaining NVIDIA items until all are removed
  6. For AMD:
    • Uninstall AMD Catalyst Install Manager if it is listed (this should remove all AMD graphics software and drivers)
    • If AMD Catalyst Install Manager is not listed, use the following method to uninstall the graphics drivers:
      1. Click Start Menu
      2. Right Click My Computer/Computer
      3. Click Manage
      4. Click Device Manager from the list on the left
      5. Expand Display adapters
      6. Do the following for each adapter (in case you have multiple display cards)
        • Right click the adapter
        • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
        • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK

        Alternatively:
        1. Login as an adminstrative user
        2. Click Start Menu
        3. Click Control Panel
        4. Click Hardware and Sound
        5. Click Device Manager (the last link under Devices and Printers)
        6. Expand Display adapters
        7. Do the following for each adapter (in case you have multiple display cards)
          • Right click the adapter
          • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
          • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
    • Restart your computer after uninstalling drivers for all display cards
    • Install the driver you selected for the display cards once Windows starts


Further reading for your card:
Ultimate Nvidia Driver Guide for Uninstalling and Installing driversets
My System SpecsSystem Spec
25 May 2012   #18
Namish

Windows 7 64
 
 

Well I believe I updated the graphics drivers properly but I'm not 100% sure of it. I had no problem uninstalling the NVIDIA stuff until I rebooted. After that windows detected the video card and started installing the NVIDIA programs on its own. After if finished I also ran the downloaded file from NVIDIA. Is there anyway to make sure it's up to date? I ran a 15 minute furmark without any problems, temp leveled off at 86 degrees. I will be running VMT overnight tonight in hopes of a crash.

Also here is one new BSOD I have not seen before. MEMORY_MANAGER. I could not boot my computer up for an hour after it crashed me. It seems to have gone away for now and I am running smooth. These screens seem to come in waves for me. I wont crash for 2 days straight no matter what I do, then I can't get in for more than 10 minutes. Insanely frustrating stuff =(


EDIT: After starting VMT the computer froze and will no longer start up. After turning it on my fans start but there is no start up beep. I went out and bought a new video card, installed that and also had no start up or beep.

Thanks,
Kyle
My System SpecsSystem Spec
25 May 2012   #19
writhziden

Windows 7 Home Premium 64 Bit
 
 

May be a motherboard issue. A few things to try:
  • Reset the hardware/software connections to the BIOS.
    1. Shut down and turn off the computer.
    2. Unplug the computer from the wall or surge protector (then remove the battery if it is a laptop).
    3. "Remove the computer from any port replicator or docking station, disconnect
      cables to printers or devices such as external monitors, USB memory sticks or SD cards, headset or external speakers, mouse or auxiliary keyboard, turn off WIFI and Bluetooth wireless devices." (Use Hard Reset to Resolve Hardware and Software Issues HP Pavilion dv5000 Notebook PC series - HP Customer Care (United States - English))
    4. Hold down the power button for 30 seconds. This closes the circuit and ensures all
      power from components is drained to clear the software connections between the BIOS
      and hardware and clear any corruption in the temporary memory.
    5. (If it is a laptop, plug the battery back into the laptop and then) Plug the computer back into the wall. Do not reconnect any unnecessary peripherals; monitor, keyboard,
      and mouse should suffice and be the only peripherals reconnected.
    6. Turn it on to reinitialize the software connections between the BIOS and hardware
  • warning   Warning
    Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!


    Strip down your system to run only the bare essentials: one RAM module, the CPU, motherboard, one hard disk, one graphics card (or use onboard graphics if you have it), keyboard, mouse, and one monitor. See if the system starts. If it does, add one piece of hardware back at a time and see if the problem reoccurs. Take notes of what hardware you add and how the system responds to the hardware changes.

    As you add and remove hardware, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
    Once these steps have been followed, it is safe to remove and replace components within your computer.
My System SpecsSystem Spec
26 May 2012   #20
Namish

Windows 7 64
 
 

Did all that and amazingly the video card on onboard video passed the post. Thinking now that my card is just on its way out and is being buggy. Will a dying video card generate many different BSOD? Going to order a new one now if it does.
My System SpecsSystem Spec
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 Random start-up BSODs (IRQL_NOT_LESS_OR_EQUAL 0x0000000A)




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