Windows 7: My Computer,auto restarts on BSOD

disgo55 · 14 May 2012

Hi My computer,auto restarts on BSOD.plus No Minidump file is recorded to the C:\Windows\Minidump folder.
I have start-up & recovery set to small memory dump,// write an event to system log ticked,// plus auto restart
nu-ticked. Here is the some of the specks of my computer.

Win 7 Ultimate v6.1.7601 Service Pk1 Build 7601 X86
Processor:AMD Athlon(tm) 64 X2 Dual Core Processor 6000+, 3100 Mhz, 2 Core(s), 2 Logical Processor(s)
Installed Physical Memory (RAM):4.00 GB
Total Physical Memory:3.50 GB
Available Physical Memory:2.16 GB
Total Virtual Memory:9.50 GB
Available Virtual Memory:8.09 GB
Page File Space:6.00 GB
Page File:C:\pagefile.sys

I hope you, or someone can help me out. Thank you

writhziden · 14 May 2012

It is difficult to analyze crashes without the .dmp files. However, if you follow the http://www.sevenforums.com/crashes-d...tructions.html, the system logs they contain may provide some clues to the problem.

disgo55 · 15 May 2012

Sorry, but like i said No .dmp files is being recorded in C:\Windows\Minidump folder. plus
I have start-up & recovery set to small memory dump.
write an event to system log ticked.
plus auto restart nu ticked.

writhziden · 15 May 2012

As I said, if you follow those instructions, the system logs may still help...

The system logs do not require .dmp files...

disgo55 · 17 May 2012

ok, thank you, ill weight for my next bsod

disgo55 · 23 May 2012

Hi, sorry i been awhile with this report, so here it is, just hope iv done it right for you, and you can help me out. Thank you

windude99 · 23 May 2012

Quote: Originally Posted by disgo55

Hi My computer,auto restarts on BSOD.plus No Minidump file is recorded to the C:\Windows\Minidump folder.
I have start-up & recovery set to small memory dump,// write an event to system log ticked,// plus auto restart
nu-ticked. Here is the some of the specks of my computer.

Win 7 Ultimate v6.1.7601 Service Pk1 Build 7601 X86
Processor:AMD Athlon(tm) 64 X2 Dual Core Processor 6000+, 3100 Mhz, 2 Core(s), 2 Logical Processor(s)
Installed Physical Memory (RAM):4.00 GB
Total Physical Memory:3.50 GB
Available Physical Memory:2.16 GB
Total Virtual Memory:9.50 GB
Available Virtual Memory:8.09 GB
Page File Space:6.00 GB
Page File:C:\pagefile.sys

I hope you, or someone can help me out. Thank you

This will show you how to stop the auto restart: Disable Automatic Restart on BSOD (Blue Screen of Death) « Tech Help

disgo55 · 24 May 2012

thanks for the link, but my computer is already set to, not auto restart, & to write an event to system log.

writhziden · 24 May 2012

No .dmp files, but your report did yield useful information. You have a 0x124 hardware bugcheck. If the system is still under warranty, I would recommend sending it in to have diagnostic tests done and any bad hardware replaced.

Warning

Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer.

WARNING: The steps that follow can void your warranty!!!

For your hardware stop 0x124 crash, read through Stop 0x124 - what it means and what to try and use the following hardware checks to supplement that link.

If you are overclocking any hardware, please stop.
Monitor temperatures during the following tests.
Use the following programs to monitor the temperatures.
- Real Temp is a good CPU temperature monitor.
- Speccy - System Information - Free Download will monitor all hardware temperatures.
- HWiNFO, HWiNFO32 & HWiNFO64 - Hardware Information and Analysis Tools can be inaccurate for CPU temperatures, but is a good program for GPU temperature monitoring.
- Use FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net to test the graphics card GPU. Let it run until the GPU temperatures even out or until the GPU temperatures reach a dangerous level (you can find the max temperature for your card on either the nVidia or AMD sites; if you are not sure, ask us). The goal is to get a steady temperature, find out if the GPU is overheating, or to see if there are any artifacts present in the test itself: look for strange pixelated patterns on the screen or colors that do not look like they belong. Then use the |MG| Video Memory Stress Test 1.7.116 Download to test your graphics card memory. Let the memory test run for at least seven passes; the more the better.
- Run Hardware - Stress Test With Prime95 to determine any hardware problems. Run all three tests for a few hours each. If you get errors, stop the test and post back here.
- Follow the steps for doing CPU stress test using IntelBurnTest
Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
1. Shut down and turn off your computer.
2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
Once these steps have been followed, it is safe to remove and replace components within your computer.

Remember to read closely through Stop 0x124 - what it means and what to try for the crash.

disgo55 · 25 May 2012

thank you for your help, & no my comp has no warranty left. I have another computer that has the same graphics card in (EVGA NVIDIA GeForce 8800 GTS) I have had the same problem with that as well. At the time I was thinking it was maybe, bad memory. So i replaced all the memory in MY computer. So maybe the hardware problem might be my graphics card ? Is there away i can i test my card ? Thank you

Windows 7: My Computer,auto restarts on BSOD

My Computer,auto restarts on BSOD problems?