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Windows 7: Frequent crashes at various times - dumps included


14 May 2012   #1

Windows 7 Home 64-bit
 
 
Frequent crashes at various times - dumps included

I built this computer a bit over a year ago. Lately, I've been experiencing crashes at random times. I realize now that I've accumulated quite a few dumps over the past months.

I believe the info I've uploaded should contain all of my system info, but if there is anything else that is needed please let me know.

I am running Windows 7 64-bit Home Premium. I purchased this from Amazon a couple years ago, but I have been getting Not Genuine windows popping up. I did call into microsoft and they said everything should be good but they continued even after I tried to activate online. Yesterday I found some steps on recreating some key file and that seems to have fixed it after rebooting. Just a side note...

Also, one important thing to note is that I had some error initially, and I was not able to boot. Everytime I boot now I must F8 and then Disable Driver Signing for it to fully boot up. This probably isn't good.

Any help would be much appreciated

My System SpecsSystem Spec
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15 May 2012   #2

Windows 7 Home Premium 64 Bit
 
 

First thing I notice is you have an SSD. Do you have the same problem with an HDD installed instead?

For the SSD:
  • Make sure the SSD firmware is up to date.
  • Make sure the BIOS is up to date.
  • Make sure your chipset drivers are up to date.
  • Make sure your hard disk controller drivers are up to date.


Your latest crashes indicate graphics card related problems. One crash was a TDR Error.
  • Quote   Quote: Originally Posted by H2SO4 View Post
    These are all stop 0x116 VIDEO_TDR_FAILURE conditions.

    It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception.

    Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash. As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds. If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

    If playing with video driver versions hasn't helped, make sure the box is not overheating. Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU. Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference. If so, it might be as simple as dust buildup and subsequently inadequate cooling.
    The above quote was taken from http://www.sevenforums.com/crashes-d...tml#post280172, which is linked to in usasma's thread about this error. Closely follow the first three posts of usasma's thread outlining STOP 0x116: VIDEO_TDR_ERROR troubleshooting and proceed through each step. Let us know if you need further help.
My System SpecsSystem Spec
17 May 2012   #3

Windows 7 Home 64-bit
 
 

Thanks writhziden! I will start working on that list. Appreciate your time.
My System SpecsSystem Spec
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17 May 2012   #4

Windows 7 Home Premium 64 Bit
 
 

No problem. Holler if you need help or further instructions.
My System SpecsSystem Spec
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 Frequent crashes at various times - dumps included




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