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Windows 7: BSOD during general use, errors 0x0000003B and 0x000000BE

15 May 2012   #1

Windows 7 Ultimate x64
 
 
BSOD during general use, errors 0x0000003B and 0x000000BE

Hi, I recently upgraded my system with a new graphics card and SSDs, and a new PSU. I installed windows 7 x64, and now I've had 2 BSODs within 24 hours. The first one occured while I was playing Deus Ex: Human Revolution. The error was 0x0000003B and the faulty file was dxgmms1.sys. I reinstalled the graphics drivers and it hasn't shown up anymore. Now, I was installing GTA IV and watching a video on youtube, and got another BSOD, this time with error 0x000000BE. I can't seem to isolate this problem. I've attached the files in the zip archive.

Also, i think its worth mentioning that the when I installed windows, I used a 32bit driver for the SSD RAID 0 array since windows wouldn't take the 64 bit driver because it wasnt signed(although the driver did have the signature file on the disk). After the installation finished, Windows automatically updated the RAID driver.

AMD Phenom II 1090T CPU
Gigabyte GA-870A-UD3 motherboard
EVGA GTX 690 Graphics Card
2x 90GB Kingston HyperX SSDs in RAID 0
4x 4GB Mushkin DDR 3 1066 RAM
1300W Rosewill PSU

Thanks!

My System SpecsSystem Spec
.

15 May 2012   #2

Windows 7 Home Premium 64 Bit
 
 

Security Software: ??? I recommend the following:
  • Download and install Malwarebytes, update it, do not start the free trial, and then run a full scan. Also run a full scan with your antivirus software installed on your system. If you do not have antivirus software installed, see the Good and Free system security combination. for better security steps and scanning tools. Make sure to update the security software before running the full scan with it.


For the new hardware, I would recommend getting the latest BIOS. Also, does your SSD hardware have its latest firmware installed?

I see you are running a RAID configuration. RAID is designed more for servers than for the home user in mind. It often results in problems with data corruption and disk related issues when used in a home computer. Further reading: Why RAID is (usually) a Terrible Idea - Puget Custom Computers
My System SpecsSystem Spec
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 BSOD during general use, errors 0x0000003B and 0x000000BE




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