Multiple BSOD`s / Crashes / Unexpected Restarts


  1. Posts : 4
    Windows 7 Profession 64bit
       #1

    Multiple BSOD`s / Crashes / Unexpected Restarts


    My Computer started experiencing BSOD every once in a while about 3 weeks ago, and it has progressively gotten worse, to the point where it is crashing/restarting 10+ times in a day. I have not made any hardware or software changes during this time. The most recent BSOD’s error gave: DRIVER_IRQL_NOT_LESS_OR_EQUAL and PAGE FAULT IN NON-PAGE AREA. I recorded a few of the file names given as causing the BSOD: ntoskrnl.sys, win32k.sys, dxgmms1.sys.
    I have attached the BSOD Dump & System Files. Please let me know if you need any additional information.

    Specs:
    Windows 7 Professional 64Bit, which was updated from my previous XP OS
    Intel Desktop DH55TC Motherboard
    Intel i3 processor
    8 GB Dual-Channel DDR3 RAM (Upgraded from 4 a year ago)

    Hitachi 750GB Hard drive

    Please let me know if you need any more information.
    Thanks!
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    These are all over the map. Some hardware some soft. If I we you I would remove Norton AT LEAST TO TEST. It can be responsible for these kinds of crashes. After its replacement we can investigate further.

    Symantec is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST


    http://us.norton.com/support/kb/web_...080710133834EN

    Microsoft Security Essentials - Free Antivirus for Windows
      My Computer


  3. Posts : 4
    Windows 7 Profession 64bit
    Thread Starter
       #3

    I have removed Norton. However the computer is still really slow, it is unable to have music running (stuttering).
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    millar784 said:
    I have removed Norton. However the computer is still really slow, it is unable to have music running (stuttering).
    If it is still crashing upload the DMPs, if it isnt try running SFC.

    SFC /SCANNOW Command - System File Checker

    How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7
      My Computer


  5. Posts : 4
    Windows 7 Profession 64bit
    Thread Starter
       #5

    It is still crashing. The last few times it has crashed, it reboots and crashes in the rebooting process 2-3 times before it loads windows. Attached are the new DMP file's.
      My Computer


  6. Posts : 4
    Windows 7 Profession 64bit
    Thread Starter
       #6

    I ran SFC, and attached the logs. It said it didn't find any problems.
      My Computer


  7. Posts : 28,845
    Win 8 Release candidate 8400
       #7

    millar784 said:
    It is still crashing. The last few times it has crashed, it reboots and crashes in the rebooting process 2-3 times before it loads windows. Attached are the new DMP file's.
    Three of these were Related to HDAudBus.sys High Definition Audio Bus Driver v1.0a Windows from Microsoft.

    Since you already have SP-1 installed you may need to do a repair install as I dont think you can re-install the HD audio by itself.
      My Computer


 

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