Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD 6.1.7601.2.1.0.768.3 many problems

15 Jun 2012   #11
bond00007

Windows 7 Home Premium x64
 
 

Thanks for your reply but i have already done sfc scannow and it did show 3 errors and repaired them as well.
I did sfc scan two more times but it didn't show any error again.I did sfc /verifyonly as well but it didn't show any problem. Now the problem is that i deleted sfcdetails.txt of that scan a few days ago.

I really don't want to reinstall or repair
until and unless there is no choice left. So can you tell me any other solution to this problem.These are the sofwares:-
1 hp support assistant ,hp cool sense ,hp connection manger,hp beats audio,hp cool sense etc
2 nvdia graphic properties ,ati ccc and csg.
They work perfectly fine it is just that they don't have any language and i think there should be some small solution to this problem and is this problem related to ms language pack.


My System SpecsSystem Spec
.
15 Jun 2012   #12
writhziden

Windows 7 Home Premium 64 Bit
 
 

The only simple solution would be to uninstall the software and re-install it, which you already did. Short of that, I cannot think of anything. I'll see if others can come up with ingenious ideas.
My System SpecsSystem Spec
15 Jun 2012   #13
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Those symptoms look to me as if either system fonts have been reassigned, or special fonts have been lost/corrupted.
Uninstalling and reinstalling one or two of the apps may fix the rest.
otherwise, do a dir of teh fonts folder and listing the listing - it may be fairly onbvious which are missing/broekn.

DIR C:\Windows\Fonts /on >%userprofile%\desktop\fonts.txt
DIR C:\Windows\Fonts /ah >%userprofile%\desktop\hidden_fonts.txt

That will put two files on the desktop - one for the 'ordinary' fonts, and one for the special files in the folder.
My System SpecsSystem Spec
.

15 Jun 2012   #14
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

bond,
Did you download the HP files from the HP site. They are available there.

Try uninstalling one and only one HP file, downloading the file from HP, and install.
My System SpecsSystem Spec
15 Jun 2012   #15
gregrocker

 

Back up your files and a System Image and set a System Restore Point - Create before running these Advanced disinfection tools which have cleaned up many infections for me:

Run Combofix as outlined in this tutorial: http://www.supportforums.net/showthread.php?tid=12876

Then run SFC -SCANNOW Command again.

Next remove the 'dirty' DNS cache, and restore MS's Hosts File:

Copy and paste these lines in Note pad.

@Echo on
pushd\windows\system32\drivers\etc
attrib -h -s -r hosts
echo 127.0.0.1 localhost>HOSTS
attrib +r +h +s hosts
popd
ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset all
netsh int ip reset all
shutdown -r -t 1
del %0


Save as flush.bat to your desktop.
Right click the .bat file and choose to run as Administrator. Your computer will reboot itself.

Next, download TFC by Old Timer TFC - Temp File Cleaner by OldTimer - Geeks to Go Forums and save it to your desktop.
Save any unsaved work. TFC will close ALL open programs including your browser!
Right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.

After doing all of the above, scan the machine with ESET OnlineScan:
  1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  2. Click the button.
  3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    1. Click on to download the ESET Smart Installer. Save it to your desktop.
    2. Double click on the icon on your desktop.
  4. Check
  5. Click the button.
  6. Accept any security warnings from your browser.
  7. Check
  8. Push the Start button.
  9. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  10. When the scan completes, push
  11. Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  12. Push the button.
  13. Push
These steps are courtesy of our security Guru Jacee and have saved badly infected installs countless times.

Are you running the original HP factory preinstall? This is by definition a corrupt install with the huge load of crapware HP lards in along with useless factory utilties that have much better versions built into Win7.

This is why most tech enthusiasts Clean Reinstall - Factory OEM Windows 7 to get an install that is better than buying a new computer loaded with crapware.
My System SpecsSystem Spec
16 Jun 2012   #16
bond00007

Windows 7 Home Premium x64
 
 

okay writhziden thanks for your help.

NoelDP thanks for replying.Which apps are you talking about?i have already uninstalled and reinstalled a few apps but it didn't work.
I have uploaded the fonts.

thanks for your advice karlsnooks but which files are you talking about?

And gregrocker thanks for your long reply but i am sorry i can't use combofix and TFC by Old Timer. They might be helpfull but as i have
a lot of important data and programs which might get damaged by them as before downloading both of them i read comments of others and there
were many negative comments.
if you have some time read user reviews at the end of the page

Temp File Cleaner - CNET Download.com
Combofix - CNET Download.com

I would have done all of that but the problem is that my external hard drive is not working and i have not set any backup.
i will get it fixed as soon as possible.

I ran ESET scan and to my surprise it found 4 infections


C:\Users\bond\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\54\1b384076-16b32e5f Java/Exploit.Blacole trojan cleaned by deleting - quarantined
C:\Users\bond\Documents\Downloads\Programs\cnet2_dictionary_exe.exe a variant of Win32/InstallCore.D application cleaned by deleting - quarantined(never used it)
C:\Users\bond\Documents\Downloads\Programs\freefileviewer_730.exe a variant of Win32/InstallIQ application cleaned by deleting - quarantined(installed and unistalled on the same day)
C:\Program Files (x86)\mech\ac2\src\system\ubiorbitapi_r2.dll a variant of Win32/Packed.VMProtect.AAA trojan cleaned by deleting - quarantined

yes i am but the system was perfectly fine and i do not mind extra hp softwares as they never created any problem for me,what did
bother me were the extra crapwares installed by my seller in my computer which i uninstalled on the same day i bought it.
My System SpecsSystem Spec
16 Jun 2012   #17
bond00007

Windows 7 Home Premium x64
 
 

These are the fonts NoelDP.
My System SpecsSystem Spec
16 Jun 2012   #18
gregrocker

 

If subsequent scans find additional infection you are likely headed for a Clean Reinstall - Factory OEM Windows 7 whether you like it or not - especially if you are afraid to run the advanced tools needed to root it out.

With a System Restore point, Files and image backup you are protected if there are problems with the ComboFix or Old Timer procedures. I've never heard of these but the instructions I gave you are from our Security forum where there are the very top experts in the field.

Also be aware that merely uninstalling unwanted crapware from HP or vendor is not sufficent to overcome the deeper corruption they impose. This is why most tech enthusiasts Clean Reinstall any HP computer no matter how expensive or advanced the hardware which is quite solid with HP's.

At the very minimum I'd Clean Up Factory Bloatware to see if that helps any.
My System SpecsSystem Spec
17 Jun 2012   #19
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I can't see any obvous signs of corruption in terms of the fonts file sizes - but I don't know which fonts the HP programs use. I'll see if I can find out somehow and see what's missing.

Quick question - you are showing windows from both ATi and nVidia graphics controllers - do you really have both installed?
My System SpecsSystem Spec
17 Jun 2012   #20
bond00007

Windows 7 Home Premium x64
 
 

gregrocker i appreciate your help and concern and i will do what you told me to do only after getting my external hard drive fixed but i don't see any point in doing any of that because i am not facing any problem.The system is running fine for now and those 4 infections which eset detected were nothing serious.i was protected by windows update from the only serious infection called Blacole.
I have read about the system restore problems after running them and respect their talent and knowledge .
If you have some time read user reviews at the end of the page
Temp File Cleaner - CNET Download.com
Combofix - CNET Download.com

The only problem i am facing is known to you.
My System SpecsSystem Spec
Reply

 BSOD 6.1.7601.2.1.0.768.3 many problems




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Bsod 6.1.7601.2.1.0.768.3
Hi All, Was happily surfing on Sunday and suddenly the screen changed to vertical stripes. The PC then restarted itself, only for the same problem to reoccur. Thinking it was a graphics card issue I downloaded the latest drivers. All was good. Monday evening the same thing happened, I...
BSOD Help and Support
freshly installed win 7 build 7601 - problems with running files (all)
Dear Friends in Seven forums. I recently installed Windows 7 different versions of it home - professional - enterprise. However I encounter this problem no matter which version is installed. I cannot run *.exe files or any other type of file . each time that I run a program an error pops up...
General Discussion
Bsod - 6.1.7601.2.1.0.768.3
Hi, I bought a new HP laptop about 2 months ago and it frequently shows the BSOD. Please help! I've attached the required zip file (I think!). Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 2057 Any info or advice you can give is greatly...
BSOD Help and Support
Bsod 6.1.7601.2.1.0.256.1
Hey guys, I'm new to this website so I appologise if anything is wrong. For the last few days i have been experiencing BSOD with error number 6.1.7601.2.1.0.256.1, i build computers and usually just format them (after i check hard ware, connections ect) but i have too much stuff on my pc just to...
BSOD Help and Support
BSOD 6.1.7601.2.1.0.256.48, BCCode: a
Need some expert help with my system. I keep my drivers up to date. Just had a BSOD crash while my wife was working on the computer. I haven't installed anything new except for Skyrim. - OS: Windows 7 Ultimate x64 - the original installed OS on the system = N/A - an OEM or full retail...
BSOD Help and Support
BSOD 6.1.7601.2.1.0.256.1 doing anything
Hi, im having problems with instant reboots of my pc and i cant find the solution, i follow the steps of the BSOD posting instructions. The crash happens randomly watching series, movies, playing games, surfing the web or using paint :mad: I attach the file. Is Windows 7 . . . - x64 - ...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:26.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App