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Windows 7: BSOD randomly from nowhere

16 May 2012   #1
d3boten

Windows 7
 
 
BSOD randomly from nowhere

I've been getting BSOD randomly while doing normal things such as listening to music on youtube, talking in skype with my friends etc.

Some info:
Windows 7 x86
RAM: 3gb

Report attached

Thank you


My System SpecsSystem Spec
.
16 May 2012   #2
writhziden

Windows 7 Home Premium 64 Bit
 
 

Security Software: ??? I recommend the following:
  • Download and install Malwarebytes, update it, do not start the free trial, and then run a full scan. Also run a full scan with your antivirus software installed on your system. If you do not have antivirus software installed, see the Good and Free system security combination. for better security steps and scanning tools. Make sure to update the security software before running the full scan with it.

Malwarebytes by itself is not sufficient to keep your system secure.


Your crashes indicate corruption problems. Could be hard disk issues, Windows corruption, a virus, or Memory issues.
  • If you are overclocking any hardware, please stop.

  • Run Disk Check with both boxes checked for all HDDs and with Automatically fix file system errors checked for all SSDs. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log.
    For any drives that do not give the message:
    Windows has checked the file system and found no problems
    run disk check again as above. In other words, if it says:
    Windows has made corrections to the file system
    after running the disk check, run the disk check again.

  • Run the short and long tests with SeaTools.
    SeaTools for Windows

    SeaTools for DOS
  • Check Windows for corruption. Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of SFC /SCANNOW Command - System File Checker to provide us with the sfcdetails.txt file if errors occur.

  • Download and install Malwarebytes, update it, do not start the free trial, and then run a full scan. Also run a full scan with your antivirus software installed on your system. If you do not have antivirus software installed, see the Good and Free system security combination. for better security steps and scanning tools. Make sure to update the security software before running the full scan.

  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).
    warning   Warning
    Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

    For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
    Once these steps have been followed, it is safe to remove and replace components within your computer.
My System SpecsSystem Spec
18 May 2012   #3
d3boten

Windows 7
 
 

Here is the error message I get after I've got BSOD:
Quote:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1053

Additional information about the problem:
BCCode: a
BCP1: 000000007EE95049
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF800028C9A7E
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\051812-17830-01.dmp
C:\Users\d3boten\AppData\Local\Temp\WER-29218-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
the dump(?) files have been attached


I have formated' after my first post and I still get BSOD
My System SpecsSystem Spec
.

18 May 2012   #4
writhziden

Windows 7 Home Premium 64 Bit
 
 

Crashes still pointing to hardware problems, specifically hard disk related.

Still recommend the steps laid out in my previous post, especially the hard disk checks, memory checks, and making sure you have proper security software.

Also, the WER file does not provide as much information as the http://www.sevenforums.com/crashes-d...tructions.html, so please follow those again.
My System SpecsSystem Spec
Reply

 BSOD randomly from nowhere




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