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Windows 7: lock ups and BSOD - can someone read these minidumps files please

07 Jun 2012   #21
dougal4chaos

Windows 7 Ultimate x64
 
 

no warrenty ran out 2 years ago.

tryed graphic card in another pc and didnt work.

ive installed a gtx 680 now

ive removed catalyst control center and done a registery clean but i get the following message each time i start pc

that tip about holding power down for 30 secs is useful though and will do that in future
"the catalyst control center is not supported by the driver version of your enabled graphics card"


My System SpecsSystem Spec
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07 Jun 2012   #22
writhziden

Windows 7 Home Premium 64 Bit
 
 

You need to remove the AMD software. You should have done so prior to replacing it with the nVidia card. Still, you can do so now: For AMD:
  • Click Start Menu
  • Click Control Panel
  • Click Uninstall a program
  • Uninstall AMD Catalyst Install Manager if it is listed (this should remove all AMD graphics software and drivers)
My System SpecsSystem Spec
08 Jun 2012   #23
dougal4chaos

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by writhziden View Post
You need to remove the AMD software. You should have done so prior to replacing it with the nVidia card. Still, you can do so now: For AMD:
  • Click Start Menu
  • Click Control Panel
  • Click Uninstall a program
  • Uninstall AMD Catalyst Install Manager if it is listed (this should remove all AMD graphics software and drivers)
i dont have any catalyst or AMD software on my pc at all

and i cleaned registery with CCleaner but found nothing left behind
My System SpecsSystem Spec
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08 Jun 2012   #24
dougal4chaos

Windows 7 Ultimate x64
 
 

ok, thats solved now.

in msconfig i saw that CCC was sticked to run at start up

i went to the address of the file and deleted the whole folder,

restarted pc and no more nag screen from ati

ty for everyones help on all these issues. think my pc is good now
My System SpecsSystem Spec
08 Jun 2012   #25
writhziden

Windows 7 Home Premium 64 Bit
 
 

Alright. When you are confident the problem is solved, you may mark the thread solved.
My System SpecsSystem Spec
10 Jun 2012   #26
dougal4chaos

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by writhziden View Post
Alright. When you are confident the problem is solved, you may mark the thread solved.
ok, had another crash yesterday, so added the minidump zip again
My System SpecsSystem Spec
10 Jun 2012   #27
writhziden

Windows 7 Home Premium 64 Bit
 
 

No .dmps included. Did you run CCleaner by chance since the last crash?
My System SpecsSystem Spec
12 Jun 2012   #28
dougal4chaos

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by writhziden View Post
No .dmps included. Did you run CCleaner by chance since the last crash?
i assume so, i do run CCleaner most days

crashed a few more times so i'll try again
My System SpecsSystem Spec
12 Jun 2012   #29
writhziden

Windows 7 Home Premium 64 Bit
 
 

Crashes still indicating graphics related problems, but one did show a USB related crash.
  • What USB Devices are you using in your system?

  • Start with USB Driver - General Fix for Problems to resolve the USB issues. Also, USB ports can sometimes enter a safe power state to protect the system from power surges due to USB devices. To reset the USB ports to a nominal power state:
    1. Shut down and turn off the computer.
    2. Unplug the computer from the wall or surge protector (then remove the battery if it is a laptop).
    3. "Remove the computer from any port replicator or docking station, disconnect
      cables to printers or devices such as external monitors, USB memory sticks or SD cards, headset or external speakers, mouse or auxiliary keyboard, turn off WIFI and Bluetooth wireless devices." (Use Hard Reset to Resolve Hardware and Software Issues HP Pavilion dv5000 Notebook PC series - HP Customer Care (United States - English))
    4. Hold down the power button for 30 seconds. This closes the circuit and ensures all
      power from components is drained to clear the software connections between the BIOS
      and hardware and clear any corruption in the temporary memory.
    5. (If it is a laptop, plug the battery back into the laptop and then) Plug the computer back into the wall. Do not reconnect any unnecessary peripherals; monitor, keyboard,
      and mouse should suffice and be the only peripherals reconnected.
    6. Turn it on to reinitialize the software connections between the BIOS and hardware
My System SpecsSystem Spec
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 lock ups and BSOD - can someone read these minidumps files please




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