Random BSOD Event ID 41


  1. Posts : 3
    Windows 7 Professional 64bit
       #1

    Random BSOD Event ID 41


    Hello all, I built my computer 2 weeks ago and seem to be getting this BSOD at completely random times. Sometimes I can play games for hours with no problems, then sometimes it will crash within an hour of powering it on. I am quite a newb when it comes to diagnosing BSOD problems so any help is appreciated. My specs are as follows

    Intel Core i7 2600 3.4 Ghz
    EVGA GeForce GTX 550 Ti 2GB
    Intel DH67BL Socket LGA 1155
    Corsair Xms3 8 gb DDR3 4x2GB
    Ultra Professional LSp 650 Watt ATX PSU
    Seagate Barracuda 1TB SATA HD

    Thanks in advance
      My Computer


  2. Posts : 3
    Windows 7 Professional 64bit
    Thread Starter
       #2

    Also, I ran memtest86+ for 8 hours without any errors, and am very new to this type of computer problem so any advice at all would be greatly appreciated
      My Computer


  3. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #3

    Problematic software:
    Code:
    Start Menu\Programs\Total Defense\PC Tune-Up	Public:Start Menu\Programs\Total Defense\PC Tune-Up	Public
    Many of us on the forums actually do not recommend automated optimization tools for Windows 7. Windows 7 does a much better job of handling its own optimization than its predecessors did. We especially do not recommend registry cleaning as an "optimization" step because automated registry cleaning causes more harm to the registry than it actually repairs.

    In the future, if you need help optimizing Windows 7, please post a thread in Performance & Maintenance - Windows 7 Forums or follow the tutorial enclosed in that forum to Optimize Windows 7.


    Your crashes primarily indicate hard disk problems. This could mean hard disk corruption, bad sectors, a failing hard disk, Windows files or registry corruption, viruses, or memory problems. It is possible the PC Tune-up software damaged your registry. First, we should rule out other causes.
    • If you are overclocking any hardware, please stop.

    • Run Disk Check with both boxes checked for all HDDs and with Automatically fix file system errors checked for all SSDs. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log.
      For any drives that do not give the message:
      Windows has checked the file system and found no problems
      run disk check again as above. In other words, if it says:
      Windows has made corrections to the file system
      after running the disk check, run the disk check again.

    • Run the short and long tests with SeaTools.
    • Check Windows for corruption. Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of SFC /SCANNOW Command - System File Checker to provide us with the sfcdetails.txt file if errors occur.

    • Download and install Malwarebytes, update it, do not start the free trial, and then run a full scan. Also run a full scan with your antivirus software installed on your system. If you do not have antivirus software installed, see the Good and Free system security combination. for better security steps and scanning tools. Make sure to update the security software before running the full scan.

    • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).
         Warning
      Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

      For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
      1. Shut down and turn off your computer.
      2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
      3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
      4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.

      Once these steps have been followed, it is safe to remove and replace components within your computer.
      My Computer


  4. Posts : 3
    Windows 7 Professional 64bit
    Thread Starter
       #4

    Thank you very, very much for your fast and informative response! I will follow these steps and report my results!
      My Computer


  5. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #5

    You're welcome. Let us know if you need any help along the way, too. :)
      My Computer


 

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