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Windows 7: BSOD Resuming from Suspend/Sleep

16 May 2012   #1

Windows 7 Professional 64
 
 
BSOD Resuming from Suspend/Sleep

I just built a new computer and had it running stable for several days with all hardware except the graphics card and a new monitor. After plugging the new video card, I believe the system remained stable, but am not 100% confident since it only survived overnight. After plugging the new monitor (HP z2740w) and connecting via USB crashes started occurring when resuming from sleep.

Attached is the zip file requested in the instructions. If possible, can someone help me look at them? If you can, instructions for how to look at it myself would be really great!

I tried uninstalling the graphics drivers and the problem seems to have stopped for now, so I'm reinstalling to see if anything changes.

Windows 7 Pro 64 OEM (System Builder)
Everything in the machine is brand new except the hard drives.
Installation age is a few days.

My System SpecsSystem Spec
.

17 May 2012   #2

Win 8 Release candidate 8400
 
 

Quote:
"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps CPUID - System & hardware benchmark, monitoring, reporting
STOP 0x116: VIDEO_TDR_ERROR troubleshooting
My System SpecsSystem Spec
17 May 2012   #3

Windows 7 Professional 64
 
 

Thanks for looking. Since this has so far only happened on resume from suspend, I doubt it is an overheating issue. After 3 hours of gaming on the highest settings the system is completely stable.

I reinstalled the drivers so I'll let it sit overnight and see if crashes go away.

David
My System SpecsSystem Spec
.


17 May 2012   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by djmarcin View Post
Thanks for looking. Since this has so far only happened on resume from suspend, I doubt it is an overheating issue. After 3 hours of gaming on the highest settings the system is completely stable.

I reinstalled the drivers so I'll let it sit overnight and see if crashes go away.

David
Just giving you options. Good luck
My System SpecsSystem Spec
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 BSOD Resuming from Suspend/Sleep




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