Constant BSOD Memory Management, even in Safe Mode.


  1. Posts : 5
    Windows 7 64
       #1

    Constant BSOD Memory Management, even in Safe Mode.


    Hello guys, I recently bought a brand spanky new PC.

    The CPU, heatsink, motherboard and RAM came premade by 3XS from SCAN. I have made sure it's all seated properly etc.

    Intel i7 2600 @ 3.4gb
    8gb RAM Corsair Vengeance
    Win 7 64 fresh install
    Radeon HD 7850 Graphics Card.
    Asus z77 motherboard.


    However after about a week of usage with no errors all of a sudden I have started getting the odd BSOD, and today I have had about 20, even in safe mode.

    reports attached in a Zip file
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2


    Literally all of these crashes were caused by memory corruption probably a driver.
    Please run these two tests to verify your memory and find which driver is causing the problem.


    * If you are overclocking anything reset to default before running these tests.
    In other words STOP!!!

    * If you have a Raid update its Driver.




    Memtest.
    *Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

    *Boot from the CD, and leave it running for at least 5-7 passes.

    Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

    Test the sticks individually, and if you find a good one, test it in all slots.

    Any errors are indicative of a memory problem.

    If a known good stick fails in a motherboard slot it is probably the slot.


    RAM - Test with Memtest86+






    Driver Verifier

    Using Driver Verifier is an iffy proposition.
    Most times it'll crash and it'll tell you what the driver is.
    But sometimes it'll crash and won't tell you the driver.
    Other times it'll crash before you can log in to Windows.
    If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

    I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise.
    Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

    In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

    Then, here's the procedure:
    - Go to Start and type in "verifier" (without the quotes) and press Enter
    - Select "Create custom settings (for code developers)" and click "Next"
    - Select "Select individual settings from a full list" and click "Next"
    - Select everything EXCEPT FOR "Low Resource Simulation"IRP Logging and Force Pending I/O Requests. and click "Next"
    NOTE: You can use Low Resource Simulation if you'd like.
    From my limited experimentation it makes the BSOD's come faster.
    - Select "Select driver names from a list" and click "Next"
    Then select all drivers NOT provided by Microsoft and click "Next"
    - Select "Finish" on the next page.

    If you are using win 8 add these

    - Concurrency Stress Test
    - DDI compliance checking

    Reboot the system and wait for it to crash to the Blue Screen.
    Continue to use your system normally, and if you know what causes the crash, do that repeatedly.
    The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.
    If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.
    Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.


    If you can't get into Windows because it crashes too soon, try it in Safe Mode.
    If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

    Thanks to JCGriff2 & Usasma.

    Sysnative Forums

    Driver Reference Table (DRT)


    Using Driver Verifier to identify issues with Windows drivers for advanced users

    Driver Verifier

    Using Driver Verifier (Windows Drivers)



    EDIT
    You also have the remnants of McAfee remaining. They need to be removed and replaced

    McAfee is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST!

    http://download.mcafee.com/products/...tches/MCPR.exe

    http://www.microsoft.com/security_essentials/



      My Computer


  3. Posts : 5
    Windows 7 64
    Thread Starter
       #3

    ok windows verfier run, 2 BSOD's, one after booting up and trying to browse the internet.

    one after reboot and windows was trying to load.

    managed to boot into safe mode and turn it off.


    McAfee I have properly installed, should I uninstall and do this again?
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    Dura said:
    ok windows verfier run, 2 BSOD's, one after booting up and trying to browse the internet.

    one after reboot and windows was trying to load.

    managed to boot into safe mode and turn it off.


    McAfee I have properly installed, should I uninstall and do this again?
    Both Probably caused by : hardware_ram ( ZEROED_PAGE_CORRUPTED )

    Have you run memtest and what were the results???

    Second one mentions McAfee.
    *** WARNING: Unable to verify timestamp for mfehidk.sys

    Probably caused by : memory_corruption
      My Computer


  5. Posts : 5
    Windows 7 64
    Thread Starter
       #5

    Mem test pass complete, no errors recorded.
      My Computer


  6. Posts : 28,845
    Win 8 Release candidate 8400
       #6

    Dura said:
    Mem test pass complete, no errors recorded.
    How many passes? You need a minimum of 6-8. If it still crashes you may have to run the sticks one by one.
      My Computer


  7. Posts : 5
    Windows 7 64
    Thread Starter
       #7

    I ran it for about 12 hours, today, no errors, I will test the individual sticks tonight/tomorrow.

    Thank you very much for your help with this!
      My Computer


  8. Posts : 5
    Windows 7 64
    Thread Starter
       #8

    No errors today, although I installed service pack 1 and a few updates. Since then no blue screens all day...
      My Computer


 

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