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Windows 7: apphangb1

17 May 2012   #1

windows 7 home premuiun 64 bit
 
 
apphangb1

i am using cummins virtual college training software and i keep getting this error -
Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangB1
Application Name: CVC.exe
Application Version: 11.5.0.593
Application Timestamp: 49bc924a
Hang Signature: 58f7
Hang Type: 0
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 58f74e7f48491c1943518e905da77aea
Additional Hang Signature 2: b226
Additional Hang Signature 3: b226fbbe0ee9bd429b8ff83d3a47cefc
Additional Hang Signature 4: 58f7
Additional Hang Signature 5: 58f74e7f48491c1943518e905da77aea
Additional Hang Signature 6: b226
Additional Hang Signature 7: b226fbbe0ee9bd429b8ff83d3a47cefc
Any help with this would be greatly appreciated

My System SpecsSystem Spec
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18 May 2012   #2

Windows 7 Home Premium 64 Bit
 
 

CVC.exe seems to be malicious software. It may be a part of PC Cleaners. Doing a search for PC Cleaners indicates that it may not be on the up-and-up. Where did you get the software? Are you able to remove it?
  • Download and install Malwarebytes, update it, do not start the free trial, and then run a full scan. Also run a full scan with your antivirus software installed on your system. If you do not have antivirus software installed, see the Good and Free system security combination. for better security steps and scanning tools. Make sure to update the security software before running the full scan with it.
My System SpecsSystem Spec
18 May 2012   #3

windows 7 home premuiun 64 bit
 
 

The CVC.exe is from Cummins Engines Corporation. It is part of our Technician Training Program. It is used to play training videos, then test us, and then send our test results back to Cummins. I do have PC Cleaner Pro installed on my laptop thou, and i use Norton 360. Are you saying PC Cleaner is not a good program? I use that and CCleaner together, along with my Norton to clean my system regularly. But i do not allow PC Cleaner or CCleaner to run in the background. Only when i want to scan my system. I assumed Norton would take care of any malware but i will install the one you have listed and see what it finds.
My System SpecsSystem Spec
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18 May 2012   #4

windows 7 home premuiun 64 bit
 
 

Here is a log of the malware that was detected. Can you take a look at this and see if you see something that could have been causing my issues?
My System SpecsSystem Spec
18 May 2012   #5

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by unoitnot View Post
The CVC.exe is from Cummins Engines Corporation. It is part of our Technician Training Program. It is used to play training videos, then test us, and then send our test results back to Cummins. I do have PC Cleaner Pro installed on my laptop thou, and i use Norton 360. Are you saying PC Cleaner is not a good program? I use that and CCleaner together, along with my Norton to clean my system regularly. But i do not allow PC Cleaner or CCleaner to run in the background. Only when i want to scan my system. I assumed Norton would take care of any malware but i will install the one you have listed and see what it finds.
Many of us on the forums actually do not recommend automated optimization tools for Windows 7. Windows 7 does a much better job of handling its own optimization than its predecessors did. We especially do not recommend registry cleaning as an "optimization" step because automated registry cleaning causes more harm to the registry than it actually repairs.

In the future, if you need help optimizing Windows 7, please post a thread in Performance & Maintenance - Windows 7 Forums or follow the tutorial enclosed in that forum to Optimize Windows 7.


That being said, I use CCleaner myself, but I do not let it clean my registry for me. I go through the items it finds and remove the ones I agree with manually. I would recommend not letting any registry cleaning software maintain the registry automatically unless you are familiar enough with the registry to double check it and make sure the automatic cleaning is not removing any questionable items.



Quote   Quote: Originally Posted by unoitnot View Post
Here is a log of the malware that was detected. Can you take a look at this and see if you see something that could have been causing my issues?
It appears you had a bit of spyware on your system. It is probably not too much of a security breach, but it may be wise to change your online passwords for bank accounts, paypal, amazon, ebay, etc. and anything else you might be worried about someone getting information to. Typically, spyware only tracks what sites you visited, but it is better to lean toward caution. If you have made any online purchases, monitor your credit card activity for a while or call your companies to ask them to keep a closer watch on any out of the ordinary activity.
My System SpecsSystem Spec
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 apphangb1




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